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Medical Phone Receptionist

Western Vascular Institute

Mesa, Arizona

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JOB DETAILS
SKILLS
Calendar Management, Call Volume, Communication Skills, Corporate Policies, Customer Support/Service, Dental Insurance, Detail Oriented, Electronic Medical Records, Health Insurance, High School Diploma, Medical Office, Medical Office Administration, Medical Records, Medical Terminology, Multitasking, Organizational Skills, Patient Care, Team Player, Telephone Skills, Vision Plan
LOCATION
Mesa, Arizona
POSTED
4 days ago
Medical Phone Receptionist
 
Job Description
 
We are seeking a part-time detail-oriented individual with excellent communication skills to join our team at Western Vascular Institute. You'll play a vital role in delivering exceptional patient care by managing incoming calls, scheduling appointments, and assisting patients with their inquiries.
 
As a Medical Phone Receptionist, you should combine a pleasant personality with a dynamic professional attitude. Our ideal candidate has a solid customer service approach and can work efficiently in a fast-paced environment with the ability to multi-task. Ultimately, you should be able to ensure you provide professional and compassionate service to our patients.
 
Responsibilities
  • Answer and manage incoming calls in a professional and courteous manner.
  • Schedule, confirm, and reschedule patient appointments.
  • Provide general information to patients about our services and policies.
  • Verify patient information and update records as needed.
  • Collaborate with medical staff to ensure smooth patient communication.
  • Handle a high volume of calls with efficiency and empathy.
  • Ensure company’s policies and security requirements are met.
Skills + Experience
  • High school diploma or equivalent.
  • Prior experience in a medical office or similar setting is preferred.
  • Strong communication and organizational skills.
  • Ability to multitask and work well under pressure.
  • Familiarity with medical terminology/Vascular is a plus.
  • Proficiency in using phone systems and EMR systems. (NextGen preferred.)
Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Compensation will depend on experience and can be discussed during the interviewing process. 

 

We are willing to train a candidate who possesses the most dynamic personality and willingness to learn. We are looking for a long-term employee, someone who is a true team player and wants to work and be a part of our exceptional team. 


About the Company

W

Western Vascular Institute