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Medical Office Specialist- Bilingual Preferred

East Central District Health Department/Good Neighbor Community Health Center

Columbus, NE

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Billing, Calculators, Calendar Management, Co-Payments, Communication Skills, Computer Skills, Copying Machines, Data Entry, Health Insurance, Hospital, Insurance, Mathematics, Medical Billing, Medical Office, Medical Office Administration, Medical Records, Medical Terminology, Multilingual, Organizational Skills, Patient Assessment, Photocopy, Physical Demands, Presentation/Verbal Skills, Telephone Skills, Writing Skills
LOCATION
Columbus, NE
POSTED
30+ days ago
POSITION SUMMARY:
The Medical Office Specialist interacts directly with patients on the phone and face-to-face to support the front office operation.  This position is responsible for scheduling appointments, processing payments both in-person and on the phone.  Additionally, this position serves as a liaison between patient and medical support staff.  The Medical Office Specialist will possess excellent communication skills, organizational skills, computer experience, and must be a self-motivator. 

ESSENTIAL JOB FUNCTIONS:
  1. Answer incoming calls, answering and transferring phone calls as required.
  2. Schedule new and follow-up appointments.
  3. Greet and check in patients in a courteous and friendly manner, verify and update necessary information in the medical record.
  4. Collect co-pay and/or payment at time of service as required.
  5. Establish agreed upon payment plans that meet policy requirements.
  6. Maintain knowledge or experience in billing and insurance principles.
  7. Prepare for patient visit, checking vitals, patient histories, rooming & discharging patients as necessary.
  8. Assist Billing staff as requested with patient files.
  9. Performs other duties as assigned.
EDUCATION:
High School Diploma or Equivalent required.

REQUIRED SKILLS:
  • Basic computer and data entry skills required.
  • Ability to handle cash and to count money at high volumes including mathematical computations.
  • Effective oral and written communication skills.
  • Able to exhibit a high level of confidentiality.
  • Excellent organizational skills.
  • Proactive and independent with the ability to take initiative.
PREFERREDSKILLS:
  • Knowledge of basic medical terminology and insurance billing preferred.
  • Previous experience working in a hospital, clinic or physician’s office preferred.
  • Knowledge of Patient Centered Medical Home & Meaningful Use.

PHYSICAL REQUIREMENTS:

Physicalconditionappropriate to the performance of assignedduties and responsibilities whichmay includesittingor standingforlong periods of time. Somebending,I lifting,stooping and stretchingrequired.Requires normalrange of hearing and eyesight.Requires eye-handcoordinationand manualdexterityto operateofficeequipmentsuchas computerkeyboard,photocopier,telephone and calculator.Someliftinginvolved,up to 35 pounds.
LIMITATIONSANDDISCLAIMER
Good Neighbor Community Health Center and East Central District Health Department’s employees are subject to 5 USC §1502 of the Hatch Act.
The above job description is meant to describethegeneralnature and levelofwork being performed; it is not intended to be construed as anexhaustivelist of allresponsibilities, duties and skillsrequiredfor the position.
All job requirements are subject to possiblemodification to reasonablyaccommodate
individualswithdisabilities.Somerequirementsmay exclude individualswhopose a directthreat or significantriskto the health and safetyofthemselves or otheremployees.

This job description in no way states or implies that these are theonlyduties to beperformed by the employeeoccupying this position.Employeeswillberequired to followany other job• relatedrequirements and to performotherjob-relateddutiesrequested by EastCentralDistrictHealthDepartment/GoodNeighborCommunityHealthCenter in compliancewithFederal and StateLaws.

Requirements are representative of minimum levels of knowledge,skills and/or abilities. To perform this job successfully, the employeemustpossess the abilities or aptitudes to performeach duty proficiently.   Continuedemploymentremains on an "at-will"basis.

FTCAliability protection formedicalmalpractice is afforded to covered individuals byvirtue of their workingrelationshipwithGNCHC, a FTCAcoveredentity when they are performingcoveredactivities.
 

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East Central District Health Department/Good Neighbor Community Health Center