Medical Office Representative-Oncology in Westminster, MD - LifeBridge Health Career Site Medical Office Representative-Oncology in Westminster, MD - LifeBridge Health Career Site Save Job Saved
Summary
No weekends or holidays
Position Summary:
Carroll Hospital is seeking a dedicated Medical Office Representative to join our team at the Kahlert Cancer Center. This full-time role supports the daily operations of a dynamic cancer care environment by delivering exceptional administrative and front-desk support to patients, providers, and staff. If you're passionate about helping others and thrive in a fast-paced medical setting, we'd love to hear from you.
Responsibilities:
Answer and direct incoming calls, take messages, and provide assistance as needed
Serve as the super user for all desk phones and manage a 6-line phone system
Use the EMR communication tool to relay accurate and detailed patient messages to clinicians
Greet and check in patients; queue arrivals in the EMR promptly and accurately
Maintain and order office and dietary supplies; manage copy machine and printer upkeep
Perform clerical duties including scanning, faxing, mailing, and photocopying documents
Process inpatient fee tickets and manage department mail and communications
Coordinate pre-authorizations, including communication with radiology, providers, patients, and insurers
Prepare accurate specialty referrals and ensure all necessary documentation is obtained
Collaborate closely with the scheduling team and providers to support patient care
Prepare documents for scanning and maintain integrity and accuracy in EMR indexing
Participate in quality improvement initiatives and seek clarity on new assignments
Qualifications:
Experience: 1-3 years in a medical office or healthcare environment required
Skills:
Strong communication and interpersonal abilities
Proficient in using multi-line phone systems and EMR platforms
Attention to detail and organizational skills
Ability to work in a fast-paced, patient-centered environment
Why Join Us?
Comprehensive health and retirement benefits
Paid Time Off (PTO) and holiday schedule
Supportive and compassionate team environment
Opportunity to make a difference in your local community through high-quality cancer care
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