Medical Office Rep - Float Team Physician Offices

Where Expertise Meets Compassionate Care

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy thats built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

BayCare is currently in search of our newest Medical Office Representative who is passionate about providing outstanding customer service to our community. BayCares top priority is the health and well-being of our communities as Tampa Bays leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Job Details

• Status: Full-time
• Shift Hours: 7:00 AM - 5:00 PM (may vary)
• Shift Days: Monday through Friday
• Location: Required to travel throughout Hillsborough and/or Pasco County
• Weekend Work: None
• On Call: No
• Always in person

Benefits

Join our Medical Group Team and enjoy our outstanding benefits, including:

• Medical benefits
• Health
• Dental
• Vision
• 401(k) match and additional yearly contributions
• Paid Time Off
• Tuition reimbursement
• Year performance appraisal and team award bonus
• Extensive training and mentorship along with amazing career growth opportunities
• Community discounts and more

About the Role

As a Medical Office Representative, you will support front desk operations in a busy physicians office, performing all duties related to revenue cycle operations, including:

• Check-in and check-out
• Collecting payments
• Scheduling appointments
• Handling patient inquiries
• Scheduling procedures and surgeries
• Entering orders and utilizing various computer programs to manage schedules
• Handling patient issues
• Recording patient information and various other administrative support duties

The role requires utilizing multiple computer systems, multi-tasking, critical thinking skills to track follow-up and ensure task completion. Performs other duties as assigned.

Requirements

• 6 months of healthcare or 6 months of Customer Service
• High School or Equivalent
• Highly preferred physician office experience
• Equal Opportunity Employer
• Veterans
• Disabled