Medical receptionist: 3 years (Required)
Prior Authorization: 2 years (Required)
EHR systems: 2 years (Required)
Excellent communication skills with professional phone etiquette; bilingual (Spanish)abilities are required for serving diverse patient populations
Strong organizational skills with attention to detail; capable of managing multiple priorities in a fast-paced environment
Greet patients and visitors warmly, providing exceptional customer service and ensuring a positive first impression
Proven experience as a Medical Receptionist with clinic experience required
Strong knowledge of EMR/EHR systems such Advanced MD and Medisoft is highly desirable
Familiarity with medical terminology, and Medicare guidelines
Verify patient insurance coverage and perform insurance eligibility and benefits verification
Collect and process payments, including medical collections when applicable
Maintain accurate and organized medical records in compliance with HIPAA regulations
Handle multi-line phone systems with professionalism, utilizing proper phone etiquette to address inquiries and direct calls appropriately
Obtain prior authorization for scheduled procedures
Coordinate with clinical staff to ensure timely appointment scheduling and follow-up care plans
Maintain confidentiality of all patient information in accordance with HIPAA guidelines
Requirements
Ability to review documentation thoroughly for accuracy and compliance with healthcare regulations
Knowledge of HIPAA regulations related to health information management and patient privacy protection
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic approach and excellent organizational skills will help facilitate efficient clinic operations, coordinate appointments, and support the medical staff with administrative tasks. This position offers an exciting opportunity to contribute to quality patient care while working in a fast-paced, supportive environment.
Join our team as a Medical Receptionist where your proactive attitude and dedication will directly impact patient satisfaction and clinic efficiency. We are committed to fostering a supportive environment that values your contributions while offering opportunities for professional growth.