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Medical office Front Desk

Northwest Florida ENT

Fort Walton Beach, FL

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JOB DETAILS
SKILLS
Administrative Skills, Allergies, Audiology, Calculators, Call Volume, Clinical Laboratory, Co-Payments, Computer Skills, Dental Insurance, Employee Relations, English Language, Equipment Maintenance/Repair, File Maintenance, Health Insurance, High School Diploma, Insurance, Keyboards, Machining Operations, Manual Dexterity, Medical Office, Medical Records, Medical Terminology, Medical Treatment, Medicine, Nurse Practitioner, Office Equipment, Physical Therapy, Physician Assistant, Record Keeping, Sleep Laboratory, Telephone Skills, Testing, Vision Plan
LOCATION
Fort Walton Beach, FL
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

NORTHWEST FLORIDA ENT 
Position: Front Office
 
www.nwfent.com 1 ENT surgeon, 1.5 Audiologists, 2 Physician Assistant, 1 Nurse Practitioner.
Allergy Clinic, Sleep Lab, and Physical Therapy.


General Summary of Duties: Greeting patients promptly to check in/out into a Practice Management System AthenaNet, Phone scheduling of appointments.

Essential Functions: 
Develop and maintain proficiency in the use of the Practice Management System AthenaNet.
  • Answer phones with a high call volume. 
  • Welcoming patients into the practice with a positive representation.
  • Response to patient communication using phone calls, emails, secured text, and the AthenaNet portal.
  • Maintains files and records in a confidential manner. 
  • Assist in the care and maintenance of department equipment and supplies.
  • Retrieves medical records request and referrals.
  • Demonstrates home sleep testing to patients and proper uploading of data.
Performance Requirements:
  • Knowledge, Skills and Abilities. Knowledge of ENT medical terminology and office procedures.
  • Knowledge of English grammar, spelling and punctuation to type simple correspondence with patients.
  • Knowledge of basic arithmetic to make simple calculations for collecting payments, co-pays, and insurance allowable.
  • Skill in using computers and applications.
  • Ability to read, understand and follow oral and written instructions.
  • Ability to establish and maintain effective working relationships with staff.
Education: High school graduation or GED. Completion of medical terminology course preferred.

Experience: Minimum of one year of general clerical and computer experience preferred with exposure to medical terminology.

Physical/Mental Demands: Work may require some hand dexterity for office machine operation, frequent stooping and bending to files and supplies. Manual dexterity for using a calculator and computer keyboard.

We offer a competitive hourly rate commiserate with experience.

Experience:
  • Minimum of one-year work experience in a medical office setting preferred.
Benefits:
  • Health Benefits. (Health, Vision, Dental, Pet insurance, etc)
  • Paid Time Off (PTO) at employee discretion (10 days)
  • Paid Clinic Holidays (7)
  • 401K (matching)
Pay: Commiserate with experience. $19 and up


Schedule:
  • 4 days a week, 7-5PM.  There may be occasional 5th day in a week requested for coverage with advance notice. Or a 5 day week but shorter days.  This is all negotiable and flexible to be discussed at interview.
Work Location:
  • One location: 310 Racetrack Road NW, Fort Walton Beach, FL

About the Company

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Northwest Florida ENT