 Medical Office Clerk – Join Our Team! 

 SpectrumHealthcare Resources has a Potential opportunity for a detail‑oriented, organized, and customer‑focused Medical Office Clerk to support our clinical teams at Naval Medical Center Portsmouth and help create a smooth, welcoming experience for every patient who walks through our doors. If you thrive in a fast‑paced environment and enjoy being the go‑to person who keeps things running seamlessly, this could be the perfect fit.

Location: Naval Medical Center Portsmouth, Virginia

Schedule: Full-Time and Part-Time availability

Department: Availability is needed across a variety of departments and clinics throughout the Naval Medical Center.

This position offers:

• Medical, Dental, Vision, and 401k Benefits
• 10 Paid Holidays
• Paid Time Off

The Position will have the following requirements:

• Must have a High School Diploma or General Educational Development (GED) equivalency. Medical terminology is desired.

• Must have at least 6 months of experience in an office setting. 
• Must be a fully qualified typist with a minimum of typing 50 WPM.
• Must have General office administrative and clerical skills to perform receptionist duties and answer telephones.
• BLS Certification

Main Job Duties but not limited to:        

• Greets patients/visitors at a front desk, information center or office setting.

• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

For more information contact:

Michelle Collins

Recruiter

Spectrum Healthcare Resources

314-744-4189

Michelle_Collins@spectrumhealth.com

Company Overview:

 At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission. 

EOE / Disability / Vet