Medical Office Assistant (WIC)

Medical Office Assistant (WIC)

Salary

$38,749.50 - $65,874.15 Annually

Location

Johnston County Public Health Department, NC

Job Type

Full-Time

Job Number

02581

Department

Public Health

Division

WIC

Opening Date

03/31/2026

Closing Date

Continuous

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Johnston County is an Equal Opportunity Employer.

Description

The Johnston County Health Department has a full-time position open for a Medical Office Assistant in the WIC Department.

Duties and Responsibilities

Set-up laboratory station and perform quality control checks on laboratory equipment, documenting in written information log; perform finger pricks to obtain blood sample for hemoglobin testing; obtain length/height, weight, and hemoglobin anthropometrics for pregnant and postpartum women, infants, and children up to age 5 using appropriate equipment and procedures. Document anthropometrics, parental BMI and hemoglobin results in NC Crossroads. Access and operate the NC Crossroads computer system in accordance with local, state, and federal guidelines and requirements. Assist with outreach and retention; route participants to the appropriate clinic area. Oversee that WIC clerical components and collection of anthropometric data meets policy standards set forth by the WIC Program. Use team approach to ensure full completion of WIC appointments, both over the phone and in clinic. Work alongside interpreters, both by phone and in office, as needed to serve families with limited English speaking proficiency. Bilingual in Spanish preferred.

Knowledge, Skills and Abilities

Some knowledge of the principles and practices of patient care and techniques of practical nursing. Some knowledge of common health and safety precautions in working in local health departments. Some knowledge of dental clinic operations and protocols. Ability to work with staff and patients, under supervision, as set up by departmental policies. Ability to maintain clerical records and to compile reports from these records. Ability to use sound judgment and empathy in dealing with patients. Ability to follow oral and written instructions.

Desired Education and Experience

High school or General Educational Development diploma, completion of a one-year formal training course in medical office assisting at a community college or technical institute; or High school or General Educational Development diploma and a combination of one year of clerical and health/dental related experience; or an equivalent combination of education and experience.

Applications will be accepted until the position is filled. This position may close at any time.

• Please document all work history relevant to the position for which you are applying, including specific interpreting and translation tasks. Determination of qualifying for the position and salary are based on years of experience. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.

PLEASE NOTE: Final candidates' subject to pre-employment background check (includes criminal and motor vehicle records).

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

Important Pre-Employment Information:

• If the position requires a degree, official transcripts must be submitted within 30 days of hire.
• A pre-employment reference check will be conducted.
• A background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check.
• A conviction record does not automatically disqualify you from employment, unless otherwise required by state law. Each situation is reviewed on a case-by-case basis.

Johnston County provides a comprehensive, affordable insurance and benefits program.

Employees are offered a diverse selection of benefits including medical (no-cost for the employee plan), dental, life, and supplemental benefit coverages. Employees can also take advantage of our on-site wellness clinic and virtual telehealth program, both at no-cost!

Additional benefits include participation in the NC Retirement System, a 401(k) match option, generous paid leave and holiday schedule, tuition reimbursement, and more! To learn more, visit www.myjcbenefits.com

• This description applies to benefits eligible positions.

01

How much experience do you have working in a medical environment?

• None
• 5 years or less
• More than 5 years

02

Do you have experience working with or knowledge of medical terminology?

• Yes
• No

03

Do you have experience with HIPAA regulations?

• Yes
• No

04

Do you speak, read and write both English and Spanish fluently?

• Yes
• No

Required Question

Employer Johnston County

Department Public Health Address 517 N. Brightleaf Blvd.

Smithfield, 27577

Phone (919) 989-5200

Website https://www.johnstonnc.gov/health/