Medical Front Office Receptionist, ENT (Dallas, TX)

We are seeking a friendly and organized Medical Front Office Receptionist to join our ENT office, a patient-centered practice in Dallas, Texas. This is an excellent opportunity to work in an outpatient environment with a schedule supportive of work-life balance.

This position handles a variety of administrative activities including, but not limited to, greeting and checking patients in, scheduling appointments, collecting payments, answering phones assisting and providing excellent customer service.

Learn more about the office and it's culture by visiting www.dallasentgroup.com

• Greeting patients
• Checking patients in and collecting sufficient information for billing and claiming purposes
• Answering, screening, and directing phone calls as needed
• Scheduling patient appointments
• Notifying medical staff of patient's arrival
• Verifying insurance
• Processing referrals as needed
• Completing prior authorizations as needed
• Checking patients out
• Collecting patient balances including co-pays, deductibles, etc.
• Explaining patient payment responsibility
• Other administrative duties as assigned and as needed

Skills and Qualifications:

• High school diploma or equivalency required
• At least one year of experience working in a front desk role in a doctor’s office preferred
• Understanding of insurance coverages (co-pays, deductibles, co-insurance, etc.)
• Proficiency in MS Office
• Bilingual preferred 
• EMR experience also required; E-Clinical Works preferred
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service-oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills

Schedule: 

• Monday-Thursday, 8:00am-5:00pm; Friday 8:00am-2:00pm. No weekends or after hours.

Benefits:

• 401(k) with matching*
• Medical, Dental, Vision Insurance
• Flexible Spending Account
• Disability and Life Insurance
• Paid Time Off
• Employee Assistance Program

*401(k) Retirement Plan – Our company offers a 401(k) plan with immediate vesting on employer contributions. Employees can start contributing after 6 months of employment with both pre-tax and Roth 401(k) options available. The company provides a 100% match on the first 3% of contributions and 50% match on the next 2%, fully vested from day one. Additional investment options, loan features, and rollover support are available. Annual contribution limits apply.

99 Healthcare Management is a Dallas-based physician practice management company. We help healthcare providers focus on their core skills – delivering high-quality care to their patients - by providing oversight and support for all administrative functions. Our service areas include human resources, accounting, marketing and business development, provider credentialing, and revenue cycle management. The practices we manage range in size and specialty and include internal medicine, family medicine, pain management, cardiology, ENT, and more.