Communication Skills, Critical Care, Customer Support/Service, Demographics, Documentation, Electronic Medical Records, Fast Food, High School Diploma, Leadership, Medical Office Administration, Medical Record System, Microsoft Excel, Microsoft Office, Multitasking, Organizational Skills, Patient Admissions, Patient Assessment, Patient Care, Schedule Development, Telephone Skills, Time Management
LOCATION
Las Vegas, NV
POSTED
30+ days ago
Full job description
Front Desk Scheduler / Receptionist
We are seeking a highly reliable Front Desk Scheduler / Receptionist to join our fast-paced medical practice. This role is critical to patient care. Dependability, punctuality, and consistency are essential for success in this position.
The ideal candidate is organized, professional, patient-focused, and able to manage a front desk environment with confidence.
Key Responsibilities
Greet patients professionally and provide excellent customer service in person and by phone
Check patients in and out and verify demographic information
Schedule, reschedule, and confirm appointments
Proactively manage cancellations and no-shows with documented patient outreach
Assist patients with intake paperwork and confirm completion prior to appointments
Answer phones and route calls/messages appropriately
Maintain accurate, timely documentation in the EMR/EHR system
Coordinate follow-up appointments and post-visit scheduling
Communicate clearly with providers, clinical staff, and leadership
Maintain a clean, organized, and efficient front desk
Required Qualifications
Proven reliability and strong attendance history
High school diploma or GED
Microsoft Office suite- proficiency in Excel
Medical front desk or receptionist experience
EMR/EHR experience
Strong communication, organization, and documentation skills
Ability to multitask in a fast-paced medical environment