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Medical- Front Office & Billing Specialist

BirthCare & Women's Health LTD

Alexandria, VA

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Billing Software, Co-Payments, Computer Maintenance, Contract Negotiation, Current Procedural Terminology (CPT), Detail Oriented, Documentation, Fast Food, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Healthcare Software, Hospital, ICD-10, Insurance, Insurance Claims, Insurance Regulations, Mail Processing, Medical Billing, Medical Coding, Medical Office, Medical Record System, Medical Records, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Midwifery, Office Management, Order Delivery, Organizational Skills, Patient Admissions, Patient Assessment, Patient Care Denials, Problem Solving Skills, Quality Management, Reconciliation, Record Keeping, Telephone Skills, Time Management, Training/Teaching
LOCATION
Alexandria, VA
POSTED
18 days ago
Benefits:
  • Paid time off
  • Training & development

 Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
About Us
BirthCare & Women’s Health is a freestanding birth center offering home and birth center services with a focus on safety, education, and family-centered midwifery care. We serve women and families from adolescence through menopause and are deeply committed to health equity and community-based wellness.


Job Summary
We are seeking a highly organized, compassionate, and detail-oriented Front Office Administrative who will also handle billing responsibilities. This position is essential to ensuring smooth day-to-day operations at our front desk while supporting accurate and timely insurance and patient billing processes.

Responsibilities 
Front Office Administration: 
  • Greet patients warmly and create a welcoming environment.
  • Manage phone calls, emails, voicemails, and appointment scheduling.
  • Check patients in and out, verify insurance, collect co-pays, and confirm appointments.
  • Maintain patient records, intake forms, and secure document handling in compliance with HIPAA.
  • Coordinate communications between patients, midwives, and administrative staff.
  • Monitor and restock front office supplies as needed.
  • Handle incoming/outgoing mail and package deliveries.
Billing Duties:
  • Prepare and submit medical claims to insurance companies accurately and in a timely manner.
  • Verify insurance coverage and obtain pre-authorizations or referrals when required.
  • Follow up on unpaid claims, denials, and patient billing issues.
  • Generate patient statements and handle billing inquiries professionally.
  • Reconcile patient accounts and process payments via various methods.
  • Maintain up-to-date knowledge of insurance regulations and billing codes (ICD-10, CPT).
  • Work closely with the midwives and clinical staff to ensure accurate coding and documentation.
  • Assure that initial contact information is completed in MacPractice when potential clients inquire and/or sign up for BirthCare Beginnings: Info and Tour Session 
  • Assist with negotiation of contracts with insurance companies 
  • Assure proper computer maintenance and functioning of the network 
  • Assist with Birth Center quality improvement program as necessary 
Qualifications 
  • Minimum 2 years of experience in a healthcare administrative and/or billing role. Associate degree or documented completion of medical office management program 
  • Experience with medical billing software (e.g., Kareo, AthenaHealth, or similar) and electronic health records (EHR).
  • Familiarity with women’s health, midwifery, or OB/GYN settings is a strong plus. Out of hospital birthing 
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    Strong understanding of insurance processes, coding (ICD-10/CPT), and HIPAA compliance.
  • Strong attention to details, Good organizational skills 
  • Strong problem-solving capability 
How to Apply:


To apply, please submit your resume and a brief cover letter detailing your relevant experience and interest in the role to hr@birthcare.org.  Please do not call, apply here or to the information included. 

About the Company

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BirthCare & Women's Health LTD