Calendar Management, Communication Skills, Community Health, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Health Insurance, Healthcare, Healthcare Providers, High School Diploma, Medical Records, Multilingual, Nonprofit, Patient Care, Privacy Controls, Reconciliation, Records Management, Spanish Language, Standards of Care, Team Player
LOCATION
Houston, TX
POSTED
1 day ago
Join Our Mission to Build Healthier Communities!
Position: Patient Service Specialist
Organization: MyCHN – A nonprofit healthcare leader with 100+ providers and 15+ locations in the Greater Houston and Gulf Coast area
What You’ll Do:
Greet and guide patients with warmth and professionalism
Handle calls, schedule appointments, and manage patient records
Protect patient privacy and ensure accurate documentation
Resolve concerns with empathy and escalate when needed
Discuss payments, reconcile cash drawers, and prep reports
What You’ll Need:
Customer service experience
High School Diploma or GED equivalent
Bilingual in Spanish? That’s a big plus!
Clear communication & strong attention to detail
Tech-savvy and detail-focused
Team player who thrives in a fast-paced setting
Passion for helping people and improving healthcare access
Why You’ll Love Working With Us:
100% Paid Employee Health & Dental Insurance
401(k) with 4% Match
Paid Time Off + Birthday Leave + Sick Time
$200 Annual CE Stipend
Career Growth & Flexible Schedules
Make a Real Impact in Underserved Communities
"Putting Our Heart into Your Care" MyCHN (Community Health Network) is a local healthcare provider dedicated to providing excellence in care and service. We currently operate in Brazoria, Harris, and Galveston counties. MyCHN (Community Health Network) is a healthcare organization with 14 locations throughout the greater Houston area that offers multiple services for whole-person care.
Benefits
Health insurance, Dental insurance, Vision insurance, Paid time off, 401(k), 401(k) matching, Life insurance, Other, Flexible schedule, Referral program, Employee discount, Paid training, Mileage reimbursement