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Medical Front Desk Specialist

Busy Dermatology Group

Birmingham, AL

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JOB DETAILS
SKILLS
Calendar Management, Cash Management, Check Processing, Co-Payments, Communication Skills, Computer Skills, Computer Software, Customer Support/Service, Dental Insurance, Dermatology, Fast Food, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Informed Consent, Medical Office Administration, Medical Record System, Medical Records, Medical Treatment, Multitasking, Patient Assessment, Patient Charts, Patient Confidentiality, Reconciliation, Telephone Skills, Training/Teaching, Vision Plan
LOCATION
Birmingham, AL
POSTED
30+ days ago
Benefits:
  • AFLAC
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Opportunity for advancement

Benefits/Perks
  • Top range, competitive pay
  • Great hours
  • Discount on Products and Services 
  • Health, dental, vision, 401K
  • AFLAC benefits
  • Generous PTO
  • Fun and Energetic Environment 
Job Summary
We are looking for a friendly, welcoming Medical Front Desk Specialist -BIRMINGHAM to join our team! 

As the Medical Receptionist for our busy dermatology practice, you will be the first point of contact for our patients. You will greet patients as they arrive, schedule appointments, collect copayments and answer phone calls, as well as attend to the needs of patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and enjoys multitasking. 
 
Major Responsibilities/Tasks: 
  • Answers telephone calls in a courteous manner.
  • Uses Klara for internal and external communication with patients and staff
  • Schedules patient appointments and procedures according to established policies and procedures. 
  • Obtains accurate information from patients and ensures all registration and consent forms are complete.
  • Checks patients in and out, collects payments and reconciles daily. 
  • Verifies account balances and refunds for accuracy.  Collects unpaid balances upon check-in.
  • Scans records into appropriate sections of EHR.
  • Monitors eFax daily.  Links document to patient chart, tasks to appropriate staff for handling.
  • Processes release of medical records according to HIPAA policies and procedures.
  • Maintains organization and efficiency of front office, including office supply inventory. 
  • Balances and manages petty cash.
  • Maintains patient confidentiality.
  • Performs other related duties as directed or assigned. 
Qualifications
  • Minimum of two or more years of experience working as a medical receptionist
  • Experience with Google Workspace
  • EHR experience required, ModMed/EMA a PLUS
  • Dermatology experience a PLUS
  • Excellent communication skills with a focus on customer service
  • Strong work ethic and positive attitude
  • Familiar with computers and scheduling software
  • Excellent multi-tasking skills
  • Knowledge of HIPAA policies and procedures
  • Friendly demeanor

About the Company

B

Busy Dermatology Group