Medical Front Desk Receptionist

• Greet and check patients in and out of the office with a welcoming demeanor. Coordinate all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out
• Scheduling/maintaining appointments for our patients while maintaining a clear and concise schedule for our therapists
• Answering incoming phone calls and text messages with customer excellence
• Organization of incoming referrals/documentation
• Verify insurance benefits and obtain pre-authorizations
• Maintain the patient's electronic chart.
• Manage the collection of all patient payments on a daily basis.
• Type various notes, letters, marketing materials, etc.
• Perform various cleaning of the physical therapy treatment area and reception area
• Maintain office inventory

• Passion and dedication to patient education and personal growth
• Ability to build rapport with patients
• Good attention to detail is a MUST.
• Strong ability to multi-task

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