Exceptional patient care begins long before treatment starts.
It begins with the person who answers the phone with confidence, welcomes every patient with warmth, keeps the clinic running smoothly, and makes people feel they came to the right place.
Phoenix Physical Therapy is opening our newest outpatient rehabilitation clinic in the heart of Koreatown, and we're looking for an outstanding Medical Front Desk Coordinator to become one of the founding members of our team.
This isn't just a receptionist position. You'll be the operational heartbeat of the clinic—coordinating patient flow, supporting our clinical staff, communicating with attorneys, insurance companies, and patients, and helping create an exceptional experience from the moment someone walks through our doors.
If you're organized, dependable, enjoy helping people, and thrive in a fast-paced medical environment, we'd love to meet you.
Phoenix Physical Therapy is part of Total Rehab Group, a growing healthcare organization committed to providing exceptional outpatient rehabilitation services throughout Southern California.
Our clinics specialize in orthopedic rehabilitation, personal injury recovery, and motor vehicle accident care, combining experienced clinicians, modern facilities, and compassionate service to help patients recover safely and confidently.
Our Koreatown clinic has been thoughtfully designed from the ground up, giving both patients and staff a professional, welcoming, and efficient environment where everyone can do their best work.
As our Medical Front Desk Coordinator, you'll be responsible for keeping the clinic organized, efficient, and welcoming every single day.
You'll coordinate appointments, greet patients, answer phones, verify information, assist with scheduling, communicate with attorneys and medical providers when needed, and ensure our clinicians have the administrative support necessary to focus on patient care.
You'll work closely with Physical Therapists, Physical Therapist Assistants, rehabilitation aides, and leadership while becoming an essential part of the patient experience.
No two days are exactly alike, making this an ideal opportunity for someone who enjoys solving problems, staying organized, and working with people.
If you have outstanding customer service skills and enjoy working in healthcare, we'd love to hear from you—even if you don't meet every preferred qualification.
A great front desk professional doesn't simply answer phones.
They create calm during busy moments, solve problems before they become issues, and make every patient feel welcomed and cared for.
At Phoenix Physical Therapy, we recognize that the front office sets the tone for the entire clinic. That's why we invest in our team, encourage professional growth, and foster an environment built on respect, teamwork, and accountability.
As one of the founding members of our Koreatown clinic, you'll have the opportunity to help shape our culture, establish workflows, and grow with an organization that is committed to delivering exceptional care—not only to our patients, but to our employees as well.
If you're looking for a career where your work genuinely matters and where you'll be surrounded by people who support one another, we'd love to meet you.
If you're ready to join a growing healthcare organization and become an important part of a team dedicated to helping patients recover, we encourage you to apply.
Please submit your resume through Manatal or Indeed. Qualified candidates will be contacted promptly as we are actively hiring and look forward to speaking with you.
Job Type: Full-time
Pay:$19.50–$22.00 per hour DOE
Work Location: In Person – Koreatown, Los Angeles, CA
Phoenix Physical Therapy, a Total Rehab Group company, is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee is respected, supported, and empowered to succeed.