DME Coordinator
General Summary/Responsibilities:
The DME Coordinator is responsible for identifying and coordinating services for home care including durable medical equipment. The DME Coordinator is responsible for the communication of new programs and home care services to hospitals, physicians, staff and patients. The DME Coordinator is responsible for the communication of coverage and benefit information to patients.
Dimensions:
Ensures services are arranged for patients requiring home care services, durable medical equipment. Responsible for executing strategies identified as priorities by the organization. Actively educates hospital and physician staff in programs and services. Regularly problem solves and communicates opportunities for service enhancement to manager. Provide support to Liaison Department and Care Management department as needed. Support with non-clinical Liaison Department items.
Qualifications
Education
Minimum Level of Education Required: High School completion / GED
Additional requirements:
Type of degree: Associates Degree preferred
Licensure/Certification/Registration
N/A
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: One year experience in clinical/ medical setting. Home health experience preferred.
Knowledge/Skills
Self-directed
Results oriented
Dresses and presents self professionally.
Remains current on professional and competitive developments in the home care arena.
Strong oral and writing communication skills required
The incumbent should be a highly motivated individual with strong speaking, writing and documentation skills.
Working knowledge of medical terminology
EPIC experience preferred
Previous home health experience preferred
Excellent customer service
The incumbent should be willing and able to actively engage physicians and staff in educational opportunities regarding Fidelity Health Care and its programs and services.
Strong problem solving skills required
Strong organizational skills and time management skills
Positive and enthusiastic communicator with Physicians/Hospital Staff and patients.
Possesses ability to work in uncomfortable and confrontational situations
Actively assists in building relationships with physicians and hospital staff
Must be capable of bending, stooping, lifting and carrying up to ten lbs.
Must be able to endure repetitive walking throughout the hospital facility.