Sign upLog in

Medical Director, Clinical Informatics - Digital Patient Experience

Sutter Health

Sacramento, CA

Apply
JOB DETAILS
SALARY
SKILLS
Analysis Skills, Business Skills, Change Management, Clinical Information Systems, Clinical Medicine, Communication Skills, Compensation Management, Cost Control, Customer Satisfaction, Data Processing, Ecosystems, Enterprise Computing, Epic Certification, Epic Systems, Health Informatics, Health Information Technology, Healthcare, Healthcare Management, Healthcare Quality, Healthcare Software, Information Technology & Information Systems, Leadership, Managed Care, Management Strategy, Market Analysis, Medical Record System, Medical Records, Medicine, Microsoft Office, Negotiation Skills, Order Processing, Osteopathy, Patient Care, Policy Implementation, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Process Improvement, Quality Management, Quality of Care, Regulatory Requirements, Strategic Planning, Value Analysis, Writing Skills
LOCATION
Sacramento, CA
POSTED
Today
We are so glad you are interested in joining Sutter Health!


Organization:


SHSO-Sutter Health System Office-Valley


Position Overview:


Compensation will be determined based upon fair market value analysis.


The Medical Director of Clinical Informatics (Digital Patient Experience) is a physician leader serving as a liaison between IT, innovation, and clinical teams to advance Sutter Health’s enterprise-wide digital health ecosystem, focusing on patient‑facing technologies such as the My Health Online (MHO) patient portal and other digital initiatives. This role partners closely with clinical, IT, operations, and innovation teams to ensure that digital tools enhance patient experience, access, and clinical quality. The ideal candidate is an actively practicing physician with deep Epic expertise, experience with clinical innovation, and a demonstrated ability to design, optimize, and govern patient‑facing digital solutions at scale.


This is a 0.25 FTE position that requires ongoing concurrent clinical practice within a relevant clinical specialty at Sutter Health.


Job Description :


EDUCATION:


+ Doctorate: MD or DO


CERTIFICATION & LICENSURE:


+ MD-Doctor of Medicine Upon Hire

+ OR DO-Doctor of Osteopathy of California

+ EPIC-EPIC Certification within 180 Days of hire


TYPICAL EXPERIENCE:


+ 8 years recent relevant experience


SKILLS AND KNOWLEDGE:


+ Clinical practice experience and a strong background in health information technology.

+ Leadership and management experience within a complex multi-site matric managed healthcare environment.

+ Understanding of and proven experience in utilizing EHR technology to positively transform clinical practice by improving the quality of patient care, reducing costs and driving user satisfaction across the care continuum.

+ Working knowledge of the clinical care information systems implementation process, integration of workflows, use and support methodologies, regulatory requirements, strategic and tactical planning, project leadership/management and group dynamics.

+ Strong working knowledge of the Epic healthcare software.

+ Solid expertise in organizational change management concepts and strategies, including proactively using that body of knowledge to constructively transform the clinician and patient experience across the continuum of care.

+ Demonstrated knowledge regarding potential impact of Stark, privacy and security laws and regulations on implementation and ongoing use of health IT systems.

+ Understanding of and experience with process improvement philosophies and methodologies.

+ Solid expertise in selection, development and implementation of a broad range of clinical care information systems as well as process redesign and significant quality improvements.

+ Significant experience developing and leading electronic health record (EHR) training and support initiatives in a clinical care setting.

+ Demonstrated ability to bridge the gap between patients, healthcare practitioners, enterprise leadership, and computer/data processing specialists, while maintaining and securing all patient records.

+ Recognized ability to energize, mobilize, influence, and build accountability with a broad range of stakeholders through effective communication of vision, and the fostering of productive and supportive working relationships with internal and external constituencies.

+ Superior negotiating and problem-solving skills with the proven ability to identify, research and analyze issues to offer effective solutions.

+ Written and verbal communication skills, including the ability to translate business needs into application and operational requirements, as well as lay terms

+ Advanced level of computer competency in Microsoft Office Suite, including EHR/computerized physician order entry (CPOE) applications, as well as other relevant software for research and analysis


Job Shift:


Varied


Schedule:


Short Hour


Days of the Week:


Monday - Friday


Weekend Requirements:


As Needed


Benefits:


Yes


Unions:


No


Position Status:


Exempt


Weekly Hours:


10


Employee Status:


Short Hour


Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.


Pay Range is $520.00 to $260,000.00 / annual salary


_The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._

About the Company

S

Sutter Health

Sutter Health has a long history in California. Some of our facilities have been providing care in the communities we serve for more than 100 years. Today, we’re proud to partner with more than 12,000 doctors to care for more than 3 million people.

We’re inspired by our Northern California community and work tirelessly to deliver top-rated, affordable healthcare. Doctors, hospitals, care teams and employees in the Sutter Health network are always looking for new, meaningful ways to care for you and your loved ones. We believe that every moment matters when it comes to helping you live a longer, healthier and happier life.

Our not-for-profit network delivers top-rated, personalized care in more than 100 Northern California communities. Recently ranked among the Top 15 Health Systems in the nation by Truven Health Analytics™, our team of more than 50,000 doctors, employees and volunteers partner to spread innovation, improve access to healthcare services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance
FOUNDED
1921
WEBSITE
https://jobs.sutterhealth.org/