Behavioral Health, Best Practices, Case Management, Centers for Medicare and Medicaid Services (CMS), Certified Case Manager (CCM), Clinical Practices/Protocols, Clinical Validation, Communication Skills, Compensation and Benefits, Detail Oriented, Health Plan, Healthcare, Healthcare Management, Healthcare Quality, Identify Issues, Industry Standards, Leadership, Managed Care, Matrix Management, Medical Assistance, Medical Treatment, Medicine, Microsoft Office, Multitasking, National Committee for Quality Assurance (NCQA), Organizational Skills, Osteopathy, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Psychiatry and Mental Health, Quality Management, Regulatory Requirements, Request for Proposals (RFP), State Laws and Regulations, Time Management, Utilization Management, Writing Skills