Medical Collections Specialist

Job Title: Medical Collector

Location: Austin, TX (Hybrid - 2 days remote)

Industry: Healthcare – Durable Medical Equipment (DME)

Pay: $20 – $26 / hour

About Our Client:

Addison Group is partnering with a fast-growing healthcare organization in Austin, TX. This client specializes in durable medical equipment and is known for its supportive work environment, team-focused culture, and commitment to process improvement and growth.

Job Description:

We are seeking an experienced Medical Collector to join a high-volume billing and collections team. The ideal candidate will be comfortable communicating with insurance companies and legal professionals, resolving denied claims, and ensuring accurate, timely reimbursement for DME services.

Key Responsibilities:

• Submit and manage medical claims using HCFA 1500 forms
• Conduct insurance follow-ups and resolve outstanding accounts
• Appeal denied claims and provide documentation as needed
• Coordinate with internal departments to ensure proper authorizations and medical necessity
• Maintain accurate records and documentation using multiple systems
• Assist with prior authorizations and cross-train with the utilization review team
• Identify and troubleshoot issues affecting reimbursement or delayed payments
• Manage high volumes of calls related to billing, collections, and insurance updates

Qualifications:

• 1+ year of experience in healthcare collections or billing (commercial insurance required)
• Prior authorization or DME experience preferred
• Knowledge of CPT, ICD-10, and HCPCS coding
• Proficiency with EMR systems
• Strong verbal and written communication skills
• Ability to work independently in a fast-paced environment
• Professional demeanor with a proactive and persistent approach

Additional Details:

• Schedule: Monday – Friday, 8:00 AM – 5:00 PM
• Parking: Free onsite parking
• Dress Code: Business casual

Perks:

• Supportive and collaborative team culture
• Strong opportunity for training and career advancement
• Free parking and business casual dress
• Hybrid work schedule - 3 days in office, 2 days remote
• Dental, Vision, Medical, 401(k)

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.