Medical collections/patient accounts specialist

Jobot

Newark, DE

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JOB DETAILS

SALARY

$23–$25 Per Hour

SKILLS

Accounts Receivable, Administrative Skills, Analysis Skills, Billing, Co-Payments, Collection Agency, Communication Skills, Continuous Improvement, Credit and Collections, Customer Escalations, Customer Support/Service, Detail Oriented, Documentation, Financial Management, Follow Through, Health Insurance, Healthcare, Healthcare Management, Insurance, Legal, Medical Billing, Organizational Skills, Patient Care, Reconciliation

LOCATION

Newark, DE

POSTED

Today

Medical Collector/Patient Accounts Specialist | Hybrid Opportunity| Competitive Salary $

This Jobot Job is hosted by: Tammy Rivera
Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.
Salary: $23 - $25 per hour

A bit about us:

We are a growing healthcare management organization focused on supporting provider groups with streamlined operations and strong financial oversight. Our team partners closely with practices to enhance efficiency across billing, revenue cycle, and administrative functions while maintaining a high standard of accuracy and compliance.
With an emphasis on continuous improvement, we provide the tools and support needed to help both operations and patient services run smoothly.

Why join us?

Attractive base pay and comprehensive benefits, retirement planning, work-life balance, and generous paid time off (PTO) policy alongside observed corporate holidays.

Job Details

Key Responsibilities

Review and analyze patient accounts to ensure accuracy of balances and billing
Clearly explain patient financial responsibility including co-pays, deductibles, and co-insurance
Conduct outbound and inbound soft collections on past-due patient balances
Work closely with patients to resolve billing questions, discrepancies, and payment arrangements
Identify accounts requiring escalation and prepare documentation for collection agency placement
Collaborate with internal billing, coding, and insurance teams to ensure accurate account resolution
Document all collection activities and maintain up-to-date account notes
Monitor aging reports and prioritize follow-up on outstanding balances

Qualifications

2+ years of experience in medical collections, patient accounts, or healthcare receivables
Strong understanding of medical insurance including co-pays, deductibles, and co-insurance
Ability to read and interpret patient ledgers, EOBs, and account statements
Strong communication skills with the ability to explain financial information clearly and professionally
Experience handling sensitive patient interactions with a customer-service-focused approach
Highly organized with strong attention to detail and follow-through

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

_{Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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About the Company

Jobot

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

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COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2018

WEBSITE

http://www.jobot.com