Medical Clinic Technician/Certified Medical Assistant

The Medical Clinic Technician (MCT) will be responsible for assisting the nurse in preparing patients and their charts for medication appointments. Responsibilities may include but are not limited to managing the flow of patients through the clinic, including obtaining vital signs and verifying medications, and assisting the nurse with various duties, including handling phone calls and patient questions. Travel between Bowen Health locations such as Warsaw, Columbia City and Fort Wayne will be required.  Hours are listed below.

Duties/Responsibilities: 

Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation. 

Hours for this job are as following: 

Monday 8a-4pm (Columbia City)

Tuesday 8a-3:30pm (Warsaw)

Wednesday 8am-6:30pm (Warsaw)

Thursday 8am-5pm (Fort Wayne- Goshen Rd)

Friday 8am-4:45 (Warsaw)

• Answer phone calls from patients and other parties as needed.  
• Prepare charts for medical appointments.  
• Assist with patient medication assistance processes as needed.  
• Submit and track prior authorizations for medication and services.  
• Manage the referral process.  
• Obtain and accurately document vital signs during all medication appointments.  
• Communicate changes in patient conditions to the appropriate team members. 
• Collaborate with providers, nursing staff, and other healthcare professionals to provide coordinated patient care. 
• Support clinic flow and efficiency to ensure smooth clinic operations and a high-quality patient experience. 
• Track and log equipment maintenance.  
• Other duties as assigned. 

Physical Requirements: 

• Occupational Exposure Risk Classification: The normal work routine involves moderate exposure to blood, body fluids, or tissues.  
• The normal work routine has a minimal ergonomic risk for repetitive motion impairment. 
• The position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area. 

Required Qualifications:  

• Education: High School Diploma or GED required.   
• Experience: Prefer two (2) years of experience working in a medical environment.  
• Certificate or Professional License: No Certificate or Professional License required. Actively pursuing a Certified Medical Assistant (CMA) or Nursing Degree preferred.  
• Valid driver’s license and active auto insurance coverage.   
• Satisfactory results from criminal and driving record background checks  

Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace:  

Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees. 

Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.