Medical Call Center Representative Jobs in USA, CA, San Diego | Rose International Job
Rose International
San Diego, CA
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JOB DETAILS
SALARY
$25.50–$25.50 Per Hour
JOB TYPE
Temporary
LOCATION
San Diego, CA
POSTED
5 days ago
Required Education: High School DiplomaRequired Qualifications/Skills/Experience: Minimum 1+ years of call center experience preferred Experience with HealthConnect (EPIC), Microsoft Outlook/Teams, and phone systems Strong customer service skills in a high-volume call center environment Ability to learn and implement new workflows and technology quickly Good time management and multitasking abilitiesOverview: (Candidate must be vaccinated prior to start) Interview Process: Interview with Hiring Manager Duration: Covering medical leave until July 8th; possible extension if leave is extendedJob Summary: The Medical Call Center Representative will work in a pediatric specialty call center, handling incoming and outgoing calls, scheduling appointments, and supporting clinic operations while delivering excellent customer service to members.Job Responsibilities: Answer inbound calls from parents/patients in a high-volume call center environment Schedule and manage appointments, including outbound calls Work on waitlists and referral reports Send and manage messages through HealthConnect (EPIC) Create and route messages to appropriate providers Perform clinic clerk duties to support the department Maintain accuracy and productivity while meeting performance standardsIndustry: Healthcare **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
About the Company
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Rose International
Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.