Medical Billing Supervisor

Oversee daily medical billing operations, including but not limited to charge posting, payment posting, denial management, monitor medical billing workflows, claim submissions, and A/R reporting to ensure timely reimbursement. Additionally, coordinate and support client onboarding and training for both external and internal teams as applicable. Serve as an escalation point for complex billing issues, payer disputes, and client inquiries, providing timely resolution and guidance while maintaining a high level of customer service.

Ensure compliance with CMS regulations, HIPAA, payer guidelines, and Nevada healthcare requirements, maintaining up-to-date knowledge of industry standards and implementing necessary changes as regulations evolve. Analyze and review billing reports and denial trends; identifying underlying issues, recommending actionable process improvements to enhance overall efficiency and reduce denials.

Develop and maintain billing policies, procedures, and best practices, ensuring consistent adherence and process optimization across the team. Promote efficient team workflows by encouraging communication, knowledge-sharing, and cross-functional collaboration to boost productivity and enhance problem-solving. Coach and support billing staff, driving accuracy, productivity, and compliance with billing standards while fostering a collaborative, high-performance environment.

Collaborating with management and cross-functional teams (including coding, credentialing, compliance, and operations) to optimize workflows and enhance revenue cycle performance. Aligning organizational objectives with operational strategies and implementing continuous improvements. Providing regular leadership updates on billing metrics and identifying areas for optimization to drive efficiency and performance across the revenue cycle.

Required: minimum of 5 years of medical billing experience with supervisory or management experience.

Strong knowledge of CPT, ICD-10, HCPCS coding, Payors and payor-specific rules.

Proficiency with EHR systems, medical billing software, Microsoft Office 

Certification in Medical Billing or Coding (CPC, CCS, or equivalent) is preferred, not required.

Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.

Polished and professional in appearance, exceptional leadership, communication, and problem-solving skills. 

Proven ability to drive results and improve processes within the revenue cycle.

A collaborative mindset, committed to supporting both internal teams and external clients.

Company benefits; Medical Insurance (health, vision, dental), Paid Time Off (PTO), 401K.