Position Type: Full-Time - 8 hour shifts/40 hour per week
FLSA Status: Non-Exempt
Location: Clinical Office Setting
Position Summary:
The Medical Billing Specialist provides comprehensive support for the day-to-day billing, insurance, and administrative operations of the Hemophilia Outreach Center. This role is responsible for managing accounts receivable, processing claims, supporting patients with billing and insurance questions, and maintaining accurate financial and patient records in a fast-paced clinical environment.
Qualifications:
Required:
- High school diploma or equivalent
- Minimum 2 years of experience in medical billing
- Minimum 2 years of experience handling insurance denials
- Knowledge of medical billing and insurance processing
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
- Strong attention to detail and organizational skills
Preferred
- Experience with EMR systems (EPIC a plus)
- Knowledge of insurance processing and medical billing
- Basic accounting and reconciliation skills
Responsibilities/Duties:
- Process insurance claims
- Manage accounts receivable, payments, adjustments, and deposits
- Follow up on claim denials and unpaid balances
- Verify insurance benefits and obtain prior authorizations
- Communicate with payers and assist patients with billing questions
- Generate patient statements and maintain accurate account records
- Support month-end reporting and account reconciliation
- Maintain insurance contracts and inventory tracking
- Perform general office duties (filing, phones, records requests)
- Assist with refunds, denials, and billing support tasks
Position Type and Expected Hours of Work:
This is a full-time position in a health care facility open Monday through Friday except for holidays recognized by the Hemophilia Outreach Center. Expected hours for this position are 8:00am - 4:30pm. Some additional hours are possible on an as needed basis depending on schedule of events, operational demand, and/or patient demand.
What is it like to work at the Hemophilia Outreach Center?
Our employees have the unique experience of building lasting relationships with our patients and their families. We pride ourselves on exemplary service by never compromising care, providing a comprehensive care model, consistently improving access to care, and encouraging continuous staff development through leadership excellence and focused expertise and knowledge. Our positive culture provides a healthy balance and unique opportunity to excel professionally while also being encouraged to achieve personal goals. Our culture believes in open communication, continuous improvement, and healthy boundaries.
Our Mission
The Hemophilia Outreach Center is a family-oriented organization committed to providing the highest quality, comprehensive medical care and advocacy for individuals with a bleeding disorder. We create educational programs and outreach initiatives that enrich the lives of our patients and their caregivers.