TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America's Greatest Workplaces in Health Care for 2025. Becker's Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join Us!
What we Offer:
• Career Growth Opportunities • A Culture anchored in a strong sense of belonging • Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment • 401k (Discretionary match) • Generous PTO • 8 Paid Holidays • Equipment Provided for Remote Roles
JOB DESCRIPTION OVERVIEW:
The Medical Billing Representative is responsible for providing support to multiple medical billing operations including: Patient Accounts, Overpayments and Accounts Receivable.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Processes enterprise task manager (ETM) worklist in Accounts Receivable, Denials and Appeals • Reviews rejections to identify trends and carrier issues require reporting to management • Researches carrier issues to determine appropriate action • Notifies Manager of any unusual circumstances regarding Overpayments, Patient Accounts and Accounts Receivable • Processes credit balances for insurances and guarantors as mandated by internal and financial services policies • Handles correspondence related to credit balances as well as telephone inquiries • Posts all group lockbox receipts and all rejections listed on payment remits in IDX as assigned • Maintains daily log of all posted batches via manual and/or generated ERAPerforms required action to assigned reports (Exceeds Transaction Limit, IMBS, Charge Corrections) • Assists with training new hires, transfer employees and rehires • Assists trainer with implementation of system upgrades • Assists trainer with new hire orientation • Provides support with templates, system issues, or password resets • Performs other duties and assignments as requested
QUALIFICATIONS / EXPERIENCE:
Ability to sit on-site at the Alcoa Billing Center located in Louisville, TN High school diploma or equivalent required At least 2 years of medical billing experience required Excellent oral and written communication skills Excellent presentation skills in classroom setting Proficient in Microsoft Office Excellent follow-up skills, attention to details, organizational skills, & problem solving Ability to work independently and self-motivated
TeamHealth was founded in 1979 with a vision of developing the best teams of healthcare professionals. With the relentless pursuit to advance patient care through strong leadership, innovation and teamwork, we're proud to say that 33 years later we have made great strides towards our goals.
The impressive growth of TeamHealth should come as no surprise to hospitals and clinicians aware of our reputation for efficiency and commitment to excellence and collaboration.
Originally founded to provide emergency department administrative and staffing services, TeamHealth is one of the nation's largest providers of hospital-based clinical outsourcing in multiple departments, including Anesthesia, Hospital Medicine, in addition to Emergency Medicine. Although we are a national organization, our operating philosophy is essentially the same as when we started. TeamHealth is committed to a patient-centric model of healthcare delivery with hospitals, physician groups and TeamHealth working collaboratively to deliver compassionate, effective, efficient and safe patient care.