Medical Biller/Collections Specialist

Robert Half

Kirkland, WA

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JOB DETAILS

SKILLS

Accounting, Accounts Receivable Processing, Administrative Skills, Agile Programming Methodologies, Analysis Skills, Billing, Cerner, Credit Analysis, Credit and Collections, Customer Support/Service, Customer/Client Research, Detail Oriented, Disability Insurance, Finance, Healthcare, Insurance, Legal Support Skills, Life Insurance, Marketing, Medical Billing, Medical Record System, Medicine, Microsoft Excel, Organizational Skills, Patient Assessment, Payment Posting, Pivot Tables, Problem Solving Skills, Reconciliation, Record Keeping, Research Skills, Spreadsheets, Time Management, Vlookups

LOCATION

Kirkland, WA

POSTED

9 days ago

Description We are looking for a detail-oriented Medical Biller/Collections Specialist to join a healthcare team in Washington. This contract-to-permanent opportunity is ideal for someone with hands-on experience in medical billing, payment posting, credits review, and insurance-related collections work. The person in this role will help resolve outstanding credit balances, support refund processing, and ensure account activity is researched and documented accurately. Success in this position requires strong Excel skills, sound judgment when evaluating payer and patient payments, and the ability to work efficiently across multiple reports and billing systems. Responsibilities: - Review account data across assigned tracking reports to identify payment discrepancies, open credits, and refund-related issues. - Post and reconcile incoming payments while verifying that transactions are applied correctly within the billing system. - Investigate credit balances to determine the cause, confirm whether adjustments are needed, and recommend appropriate account resolution. - Process payer and patient refunds by validating overpayments, confirming responsible parties, and following each payer's required refund method. - Prepare and submit refund documentation, including special forms or retraction requests when a payer does not accept standard reimbursement processing. - Use billing system tools and research resources to analyze account history, payment activity, and collection details with accuracy. - Maintain organized records of account actions, findings, and next steps to support timely follow-up and financial accuracy. - Collaborate with team members handling payment posting and refund work to ensure consistent resolution of accounts and backlog priorities. Requirements - Prior experience in a medical billing or healthcare revenue cycle role is required. - Background in billing, collections, and accounts receivable processes within a medical setting. - Working knowledge of insurance payment practices, credit balance review, and refund procedures. - Proficiency with Microsoft Excel, including functions such as VLOOKUP and pivot tables. - Ability to research payment issues and reconcile account activity with strong attention to detail. - Experience using billing, EHR, or practice management systems; familiarity with Bonified, Allscripts, or Cerner is helpful. - Strong organizational skills and the ability to manage multiple worklists or spreadsheets at the same time. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

About the Company

Robert Half

INDUSTRY

Other/Not Classified