Medical Biller and Medical Office Manager

Job Title: Medical Biller and Office Manager

Location: Livonia

Job Type: Full-time

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our healthcare team as a Medical Biller and Office Manager. This position is responsible for managing all aspects of medical billing, coding, and insurance claims while ensuring the smooth day-to-day operations of the office. The ideal candidate will possess strong administrative skills, be proficient in medical billing software, and have a deep understanding of medical insurance policies and compliance standards.

Key Responsibilities:

Medical Billing & Coding:

• Accurately review patient records to ensure proper coding of diagnoses, procedures, and treatments.
• Submit insurance claims and follow up on outstanding claims.
• Ensure that billing procedures comply with healthcare laws, regulations, and insurance policies.
• Monitor and track patient accounts to verify that payments are made timely.
• Review and process patient billing inquiries, addressing issues related to charges, insurance claims, and payment schedules.
• Maintain accurate and up-to-date patient billing information and files.
• Work with insurance providers and healthcare professionals to resolve billing discrepancies and appeals.
• Keep updated on changes in insurance policies, coding standards (e.g., ICD-10, CPT), and healthcare billing regulations.

Office Management:

• Oversee day-to-day office operations, including managing office supplies, scheduling, and coordinating meetings.
• Supervise and train administrative staff, providing guidance and support.
• Manage patient appointments, ensuring timely and accurate scheduling.
• Maintain a clean, organized, and efficient office environment.
• Serve as the main point of contact for vendors, ensuring smooth coordination for supplies and office services.
• Handle general office correspondence, including emails, phone calls, and mail.
• Prepare reports and assist with budgeting for office operations and expenditures.
• Ensure compliance with healthcare privacy laws, including HIPAA, to protect patient information.

Additional Responsibilities:

• Assist in developing and enforcing office policies and procedures to streamline operations.
• Collaborate with healthcare providers and management to ensure effective communication and patient care.
• Handle patient inquiries related to billing, insurance, and office procedures.
• Manage and resolve conflicts, complaints, and issues within the office environment.

Qualifications:

• High school diploma or equivalent; additional education or certifications in medical billing, office administration, or healthcare management is a plus.
• Proven experience as a Medical Biller, Office Manager, or in a similar administrative role in a healthcare setting.
• Strong knowledge of medical terminology, insurance codes, and billing procedures.
• Familiarity with billing software (e.g., Epic, Kareo, or similar) and office management tools.
• Ability to handle sensitive and confidential information with discretion.
• Excellent organizational, communication, and multitasking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
• Knowledge of HIPAA and healthcare compliance regulations.
• Leadership skills and experience managing a team are highly preferred.

Benefits:

• Competitive salary.
• Health, dental, and vision insurance.
• Paid time off (PTO).
• Retirement plan options.
• Continuing education opportunities.

If you're a motivated, detail-driven professional with a passion for helping others and managing efficient office operations, we encourage you to apply for this exciting opportunity!