Join UPMC's Ortho and Sports Medicine team as a Medical Assistant and play an integral role in delivering high-quality, patient-centered care in a fast-paced specialty office. In this hands-on position, you'll support providers with clinical procedures, patient flow, and administrative responsibilities while ensuring a positive experience for every patient. Prior medical office or healthcare experience is preferred but not required, making this a great opportunity to grow your career in a supportive environment.
This full-time position will work day shift hours, Monday through Friday. No holidays or evenings are required. Occasional weekends may be required. This position may also require travel to other office locations based on staffing and scheduling needs.
Title and starting pay rate of this position may vary based on years of experience.
Responsibilities:
Check schedules and organizing patient flow.
Accompany patients to exam/procedure room.
Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
Collect patient information/history; taking vitals, performing screenings per provider guidelines.
Relay instructions to patients/families.
Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA and other state and federal regulations.
Prepare patient rooms, set up instruments and equipment according to department protocol.
Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
Clean according to scheduled maintenance program and keeping appropriate records.
Manage inventory of supplies; restocking exam/procedure rooms.
Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health.
Maintain strict confidentiality related to medical records and other data.
Comply with all UPMC Health System policies and procedures.
Perform phlebotomy, EKG's, and level one labs.
Perform clinic procedures according to policy and procedure.
Assist physicians with procedures.
Document patient information into the medical record.
Answering calls and providing pertinent information including patient education as directed.
Obtain lab/x-ray reports, hospital notes, referral information, etc.
Complete forms/requisitions as needed. Schedule appointments.
Verify insurance coverage and patient demographics.
Prepare and managing charts to ensure information completed and filed appropriately.
Other front office responsibilities, as required.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
High school diploma or equivalent is required.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran