Overview
A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician.
Provides excellent customer service and patient care with in practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.
This person may be required to travel to other UF Health Heart and Vascular clinics to provide coverage.
Responsibilities
- Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
- Maintains patient scheduling functions, and sets patient appointments through established guidelines.
- Interviews and completes the registration process for patients utilizing the specific service.
- Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
- May perform routine clerical duties for the department.
- Administer medication as directed by and under the direct supervision of licensed physician.
- Perform basic laboratory procedures including taking patient's vital signs and fingersticks.
- Provides excellent customer service for patients/families/representatives and other members of the treatment team
Qualifications
Minimum Education and Experience Requirements:
- High School Diploma or GED.
- Employees hired on or after February 15, 2018 must be graduate from approved Medical Assistant program. Less than one year - Medical Assistant experience.
Necessary Skills:
- Ability to communicate both orally and in writing.
- Ability to prioritize work and handle multiple tasks.
- Knowledge of ambulatory health care or related health care fields.
- Skilled in conflict resolution.
- Ability to use computers.
Preferred Experience:
- One (1) year Medical Assistant experience.
- Cardiac experience preferred.
Licensure/Certification/Registration:
- Employees hired on or after August 1, 2021, must obtain medical assistant certification within 6 months of date of hire/transfer into the position.
- Current BLS from the American Heart Association.