Overview
Description:
Under the direction of the appropriate manager (Director, Practice Administrator, Operations Manager or Office Manager),
supervises and coordinates the day-to-day clinic activities and personnel issues for the back office staff located in the
ambulatory setting. Acts as a liaison with staff, departments/practices and patients.
Responsibilities
Job Requirement:
Performs all Medical Assistant functions.
Participates as an active care team member in the coordination of patient care.
Implements and provides appropriate clinical support in conjunction with the planned activities of the ambulatory
setting in order to provide adequate support for the medical providers.
With guidance from immediate manager, assists with personnel and payroll functions for assigned personnel including, but not limited to participating in the hiring process, training process and continuous coaching and feedback for the staff in relation to their performance.
Ensures appropriate budgetary standards are implemented for labor and supply monitoring.
Ensures compliance of regulatory and organizational policies and procedures with the clinical staff, and recommends
changes in policies and procedures as identified.
Participates in regulatory and proficiency checks for quality management and accreditation requirements.
Implements and monitors process for testing result maintenance of all tests/referrals made to other departments
for physician staff.
Institutes and maintains a high level of customer service in the back office area in regards to patient, physician and interdepartmental contact made in person or by telephone.
Participates in performance improvement projects.
Qualifications
Qualification:
Experience Requirements:
2 - years Experience in a physician office required
1 - year Medical Assistant experience in same or similar specialty required
Education:
High School Diploma or GED equivalent required
Certification/Licensure:
Certified Medical Assistant (CMA) required at time of hire
Registered Medical Assistant - Nationally Certified preferred at time of hire
Basic Life Support (BLS) required at time of hire- American Red Cross or American Heart Association
Travel:
Up to 10%
Supervises:
1-10 Medical Assistant
Additional duties:
Additional duties as assigned may vary.
UFJPI is an Equal Opportunity Employer and Drugfree Workplace