Administrative Skills, Allergies, Basic Life Support (BLS), Billing, Blog, Centralized Operations/Management, Certified Medical Assistant, Clinical Assessment, Co-Payments, Communication Skills, Community Health, Diversity, Document Scanners, Documentation, Electronic Medical Records, Emergency Services, Epic Cadence (Scheduling), Facebook, Fax Machines, Health Information Management, Health Maintenance Organization (HMO), Healthcare, High School Diploma, Insurance, Leadership, Licensed Practical Nurse/Licensed Vocational Nurse, LinkedIn, Medical Assistance, Medical Office, Medical Products, Medical Record System, Medical Records, Medical Terminology, Medications, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Needs Assessment, Neonatal Nursing, Nursing, Office Equipment, Order Supplies, Organizational Skills, Outpatient Care, Patient Care, Pharmacy, Physician Assistant, Presentation/Verbal Skills, Primary Care, Printers, Process Improvement, Reconciliation, Record Keeping, Registered Nurse (RN), Team Player, Telephone Skills, Time Management, Training Program, Voice Mail, Writing Skills
') Eisenhower Health
- Jobs
- Nurse Residency Program
- Benefits
- Campus
- Culture
- Blog
- Search Jobs
- User Menu
Log In
close Close
Search for a job
Search
Fine tune your search
Category expand_more
Administrative Support
Advanced Practice Providers
Dietary and Environmental Services
Information Technology
Licensed Vocational Nurse
Management and Supervision
Patient Care Support
Registered Nursing
Specialist Clinical Non Clinical
Technicians
Therapists
Schedule expand_more
Full Time
Part Time
Per-Diem
Shift expand_more
Day
Evenings
Nights
Varies
Hours expand_more
10 Hour Shift
12 Hour Shift
8 Hour Shift
More Options expand_more
Sign-On Bonus
Remote
Hybrid
Reset 0 Filterclose
Search
Opens new window to Facebook Opens new window to Instagram Opens new window to LinkedIn
Medical Assistant/Referral Coordinator-Primary Care Internal Med Residency (Cat City)
Category
Patient Care Support
Schedule
Full Time
Job Number
R0276271
Shift
Day
Location
Rancho Mirage, CA 92270
Hours
8 Hour Shift*
Department
Primary Care Internal Med Residency (Cat City)
Salary Range
$20.71-$31.46 / hour
- For 10 hour and 12 hour shifts this is the average hourly rate which includes overtime when a non-exempt employee works over 8 hours.
Current employees must apply through Workday via the Jobs Hub
Apply Now
- Share Job:
- Email
- Facebook
- Linkedin
chevron_left Back To Results
Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
- Qualifications
- Job Objective
- Responsibilities
- Essential Skills
Job Description:
Education:
Required: High school diploma, GED or higher level degree and Medical Assistant course completion if hired after March 1, 2025
Licensure/Certification:
Required: American Heart Association BLS
Preferred: Medical Assistant Certification
Experience:
Required: One (1) year of experience in a medical practice/clinic or related healthcare setting
Job Objective:
Coordinates the care of the patient from escorting patient to exam room, performing vital signs, preparing patient for exam and discharge and ensures the accurate documentation of patient care activity.
Essential Responsibilities:
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Assists patients to exam/procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, medication reconciliation information and records data in electronic health record (EHR); records information accurately and timely in EHR.
- Assists providers by ensuring that appropriate preparation, examination and diagnostic testing occur without error and without delay.
- Prepares patient electronic medical record (EMR) charts timely and accurately.
- Gathers reports, labs, studies or other data pertinent to upcoming patient appointments.
- Places order for films, labs and other studies as appropriate, timely and accurately.
- Collaborates with patient scheduling and schedules patients as needed.
- Faxes and copies necessary information to insurance companies, other provider offices and facilities as necessary.
- Responds to patient pharmacy requests in collaboration with providers.
- Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
- Maximizes use of free time between patients by cleaning and stocking rooms, copying documents and filing; assists with medical and office supplies inventory and/or ordering.
- Obtains provider or patient signatures on appropriate documents.
- Accepts responsibilities only within scope of practice.
- Maintains and practices professional boundaries with all patient interactions.
- Manages clinic Electronic Medical Record (EMR) incoming/outgoing referral work queues; facilitates patient appointments or referral to intended clinic accordingly and in a timely manner.
- Establishes and maintains an open and collaborative relationship with clinics and departments to facilitate a seamless referral process.
- Answers all patient questions, requests and telephone/written correspondence timely and appropriately to ensure a positive experience.
- Verifies accurate and complete patient, guarantor and insurance carrier information for billing and follow-up.
- Submits required documentation to support treatment for referral completion; ensures insurance authorization is received timely.
- Manages and organizes all outgoing documents sent to central Health Information Management (HIM) for scanning/indexing: ensures proper patient identification on each document and appropriateness of documents to be scanned.
- Requests and obtains medical record data from referring offices and organizations, as needed.
- Identifies and collects co-pays/deductibles based on insurance eligibility information and/or EMC uninsured cash discount quotes for emergency and outpatient services; provides patient with receipt of payment, if applicable.
- Coordinates with clinical staff to obtain medical records to submit to HMO insurance, if applicable.
- Contacts patients to schedule annual Medicare wellness visits and annual HMO physicals in collaboration with nurse, if applicable.
- Covers front desk duties; answers phones, retrieves voicemail messages and returns calls timely and appropriately, if applicable.
Essential Skils:
- Ability to successfully complete training orientation program(s) and competencies
- Basic knowledge of insurances, including eligibility and benefit coverage, and other relevant information
- Ability to adapt quickly to changing priorities and unexpected situations
- Critical thinking skills
- Self-starter; driven to take action without needing prompting
- Ability to communicate and interpret using medical terminology
- Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.)
- Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications
- Written and verbal communication skills
- Ability to organize information or data to facilitate easy retrieval and use
- Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
- Ability to handle difficult and stressful situations in a calm and professional manner
- Ability to effectively communicate in a positive and professional manner
- Knowledge of Epic scheduling, registration and communication tools
Apply Now
- Share Job:
- Email
- Facebook
- Linkedin
Eisenhower Health offers a generous benefits package and a matched retirement plan.
Employees are eligible to participate in a benefits program designed to make a difference for you and your family.
View Full Benefits
A Culture of Positivity and Support
From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.
What Our Nurses Say
One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.
Lori
Neonatal Nurse
One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.
Richard
Nursing Supervisor
My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.
Jennifer
Registered Nurse
Be a Part of an Award-Winning Team
Related Posts
Build Your Career with Advanced Technology at Eisenhower Health
3 min read
Advance Your Career as a Nurse Practitioner in Coachella Valley
3 min read
Advance Your Career as a Physician Assistant in Coachella Valley
3 min read
Follow Us
- Facebook
- Instagram
- LinkedIn
Eisenhower Health
39000 Bob Hope Drive,
Rancho Mirage, CA 92270
(760) 837-8500
- Facebook
- Instagram
- LinkedIn
About Eisenhower Health
- Centers of Excellence
- Community Health Needs Assessment (opens in a new window)
- Contact Us (opens in a new window)
- History of Eisenhower (opens in a new window)
- Leadership Roster (opens in a new window)
- Medical Staff Officers & Department Chairs (opens in a new window)
- Mission Statement (opens in a new window)
- Officers & Boards (opens in a new window)
- Campus Partners (opens in a new window)
Resources
- Diversity, Equity & Inclusion
- Nurse Residency Program
- Awards & Recognition
- Clinic Careers
- Relocation Resources
- Locations
Eisenhower Health is an equal opportunity employer.
Site by L7 Creative
All rights reserved, Eisenhower Health | Privacy Policy | Accessibility Statement
Eisenhower Health Careers