Medical Assistant

ABOUT US

A Specialty Path to Good Health

Upperline Health is the nation's largest provider group dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of transforming specialty care, Upperline Health is a pioneer in bringing value-based care models into specialty care. Upperline delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.

Treatment is transformative.

Upperline Health providers coordinate patients' care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients' immediate and long-term health needs. We put patients at the center of value-based care.

Why Join Our Team?

• Competitive compensation
• Generous, comprehensive benefits including medical, dental, vision, 401(k), and paid time off
• Work-life balance with regular weekday clinic hours
• A supportive, interdisciplinary team environment
• A mission-driven, growing organization with long-term stability

About the Medical Assistant Role

Upperline Health is seeking an energetic, compassionate, and motivated Medical Assistant to support our physicians in delivering high-quality, patient-centered care within the clinic setting. This role is ideal for someone who thrives in a collaborative environment, enjoys helping others, and is eager to grow within a stable and expanding healthcare organization.

The Medical Assistant will primarily work in our [location] clinic and will support physicians through a mix of clinical and administrative responsibilities. Podiatry or orthopedic experience and X-ray experience are highly valued.

Key Responsibilities

• Prepare patients for appointments and ensure comfort in exam rooms
• Complete patient intake including medical, social, and surgical histories
• Obtain vital signs and document accurately in athenahealth EMR
• Assist physicians during exams and procedures, including taking X-rays
• Maintain clean, stocked, and organized exam and X-ray rooms
• Sterilize equipment according to clinical standards
• Conduct health assessments with Upperline Plus patients
• Perform telephonic outreach to coordinate preventive care
• Support care coordination activities such as scheduling and referrals
• Travel to nearby clinics as needed
• Perform other duties as assigned

Qualifications

• Previous experience as a Medical Assistant preferred
• Podiatry or orthopedic clinic experience preferred
• X-ray experience a plus
• Care coordination or care management experience preferred
• Experience working with geriatric patients is ideal
• Strong computer skills and knowledge of medical terminology
• Experience with EMR systems; athenahealth preferred
• Excellent verbal and written communication skills
• Strong customer service mindset
• Reliable transportation required

Who will thrive in this role?

Compassionate, service-driven individuals who enjoy helping others, value teamwork, and want long-term stability in a growing, mission-driven healthcare organization.

Living Our C.A.R.E.S. Values

Upperline Health's C.A.R.E.S. values guide how we care for patients and support one another:

• Compassion - Treat every patient with empathy, dignity, and kindness.
• Accountability - Take ownership of responsibilities and uphold the highest standards of accuracy and reliability.
• Respect - Foster a welcoming, inclusive, and professional environment for patients and colleagues.
• Excellence - Strive for continuous improvement and exceptional service in every interaction.
• Service - Deliver care with purpose, supporting patients and providers at every step of the care journey.

Why This Role Matters

As Upperline Health continues to grow, Medical Assistants play a critical role in sustaining our patient-centered, value-based care model. This position directly supports the delivery of compassionate, coordinated care for patients managing chronic conditions and contributes to the overall success and stability of our organization.

This role is more than a clinical support position-it is an opportunity to make a meaningful impact every day. By supporting physicians, engaging patients, and coordinating care, Medical Assistants help improve outcomes, enhance the patient experience, and advance Upperline Health's mission to transform specialty healthcare. This is an ideal role for individuals seeking long-term growth within a supportive, mission-driven organization.