Medical Assistant Office Rep

Dignity Health

Sacramento, CA

Apply

JOB DETAILS

SALARY

$24.15–$34.12 Per Hour

LOCATION

Sacramento, CA

POSTED

30+ days ago

Responsibilities

The Medical Assistant/Medical Office Representative (MA/MOR) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation (DHMF) orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician/ provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician Assistant or Licensed Vocational Nurse. This includes assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data. Documenting patient concerns, patient messages, and care provided to the patient in the patient's medical record for the physician's review. Administering medications specifically directed by the physician and performing accurate vital sign measurements and documentation.

The Medical Office Representative position is the first point of phone customer service contact. This position will provide excellent customer service through communications and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.

Qualifications

MINIMUM REQUIRED:

- High School diploma or equivalent

- Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied

Health Professions or military training that is equivalent to an accredited Medical Assistant

program (determination by DHMF H.R. department in conjunction with the State Division of

Allied Health Professions) - MA Diploma Required

- Skills/Knowledge: Excellent interpersonal, organizational, and customer service skills are

essential

- Medical terminology, familiarity with CPT and ICD-9 coding procedures and reference tools,

and pharmacology appropriate to the Medical Assistant scope of practice is essential

- Keyboarding skills and the ability to utilize computer equipment and software are required as is

experience with other types of standard office equipment

- CPR BLS certification

PREFERRED / DESIRED:

- Six (6) month's experience in an outpatient setting as a Medical Assistant preferred

- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred;

or an equivalent amount of experience in a high-volume customer service role in another

industry/environment; or 6 months experience as a Phone Receptionist or Health Information

Associate within DHMF

- Familiarity with an electronic practice management system is preferred

- Experience with multi-line phones/ACD phones preferred

#HelloMedicalAssistants

Overview

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive healthcare services to the many communities we serve.

Pay Range

$24.15 - $34.12 /hour
We are an equal opportunity/affirmative action employer.

About the Company

Dignity Health

Hello. We welcome the chance to help you feel your best. Excellent, affordable health care, delivered with compassion, is what we stand for. Since our founding in 1986, we've made it our goal to create environments that meet each patient's physical, mental, and spiritual needs. We also believe this healing philosophy promotes the wellbeing of our staff and the places they serve.Dignity Health is made up of more than 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. Headquartered in San Francisco, Dignity Health is the fifth largest health system in the nation and the largest hospital provider in California.Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep you happy, healthy, and whole.Dignity Health began as a single hospital founded on the belief that all people deserve medical care, regardless of their background, ethnicity, or circumstances.The Sisters of Mercy, originally founded by Catherine McAuley in Dublin, Ireland in 1831, vowed to serve people who suffer from poverty, sickness, and lack of education. In 1854, eight Sisters arrived in San Francisco, California and immediately began caring for residents of a city struck by cholera, then typhoid and influenza. They founded St. Mary's Hospital, now the oldest continuously operating hospital in the city.Eventually, one facility became many, expanding to serve a rapidly growing population while strengthening its commitment to keeping the human person at the forefront of modern medicine.In 1986, two congregations of the Sisters of Mercy joined their ten hospitals together, forming Catholic Healthcare West. In 2012, we changed our name to Dignity Health to better describe what we stand for. Dignity is something everyone is born with. To us, "Dignity" means showing respect for all people by providing excellent care and helping them lead healthy, meaningful lives.Today, Dignity Health is one of the largest health systems in the nation with 400 care sites across a 22-state network, including 39 hospitals -- 24 of which are Catholic and 15 are other-than-Catholic. The mission and values we were founded upon remain the same. Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep our patients happy, healthy, and whole. Hello humankindness.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Healthcare Services