Heva Health is seeking a motivated and detail-oriented Medical Assistant to join our growing Hormone & Longevity Center in Mesa. Our clinic focuses on helping patients address root causes of hormone imbalance, metabolic dysfunction, and chronic health concerns through a personalized, preventative approach to care.
This is an exciting opportunity to work in a modern functional medicine and hormone optimization clinic where patient relationships and long-term outcomes are the priority. We are looking for someone who thrives in a fast-paced clinical environment, enjoys working closely with providers, and is passionate about helping patients improve their health.
Position Overview The Medical Assistant plays a critical role in supporting providers and ensuring a smooth patient experience. This role includes patient intake, clinical support, lab coordination, and assisting with treatment plans. You will work closely with our clinicians and administrative team to deliver a high-quality, concierge-level patient experience.
Key Responsibilities
Patient Intake & Clinical Support
Room patients and record vitals (blood pressure, weight, temperature, etc.)
Document patient symptoms and medical history updates
Prepare patient charts and ensure documentation is complete prior to visits
Assist providers during patient visits as needed
Telehealth Visit Preparation
Prepare charts and documentation for telehealth visits
Ensure patient intake forms and labs are available for provider review
Upload outside labs or records to the patient chart
Lab Coordination
Enter lab orders into the EMR system
Coordinate laboratory testing with external labs and mobile phlebotomy services
Track lab results and notify providers when results are available
Provide patients with lab preparation instructions
Prescription Coordination
Send prescriptions to pharmacies and compounding pharmacies
Manage refill requests
Communicate with pharmacies to ensure medications are processed correctly
Patient Communication
Respond to patient portal messages and assist with patient inquiries
Provide follow-up instructions related to labs, medications, or treatment plans
Coordinate follow-up appointments when needed
Clinic Operations
Maintain exam room readiness and clinical supplies
Assist with inventory of medications and medical supplies
Support front office staff during busy periods
Maintain patient confidentiality and HIPAA compliance
Qualifications
Certified Medical Assistant (CMA) or equivalent clinical experience preferred
1+ year experience working in a medical clinic environment preferred
Experience with EMR systems
Strong organizational and multitasking skills
Excellent communication and patient service skills
Ability to work both independently and as part of a team
Experience in functional medicine, hormone therapy, or preventative care is a plus but not required.