Medical Assistant (MA) - Infusion

37393 Advocate Illinois Masonic Medical Center - Infusion: Libertyville

Full time

Yes

40

Clinic Hours

Monday – Friday, 8a – 5p

No weekends or holidays

Position Hours:

Advocate Infusion Center is in Libertyville, IL. The team at Advocate Infusion - Libertyville consists of physicians, advanced practice clinicians, nurses, medical assistants, medical office assistants, patient service representatives, and referral coordinators. Our comprehensive team serves oncology and benign hematology patients in Lake County, IL and the surrounding areas.  We hope you’ll consider joining our team!

Pay Range

$22.90 - $34.35

$2500 sign on bonus for external hires

Major Responsibilities:

Provides support to Clinical providers for the provision of direct patient care.

• Assists nurse practitioner or physicians with treatments, diagnostic tests, and procedures.
• Prepares and maintains examination and treatment area.
• Assists with changing into a gown if necessary. In addition, helps patient onto the exam table if necessary.
• Prepares patient for examination by explaining their visit/procedure.
• Assists with discharge as directed by the RN or physician.
• Orient patients to physical setting and emergency procedures
• Admits patient to examination room, interviews patient as to reason for visit, documents chief complaint (reason for visit) in patient medical record.
• Monitors and documents patient vital signs (i.e., temperature, pulse, respiration, and blood pressure), and documents appropriately.
• Notifies nurse practitioner or physicians of findings as appropriate.
• Assists with transport of patients.

Provides support to Clinical providers for the provision of direct patient care. (Accountability A continued...)

• Assure all documents are in chart upon patient discharge and chart is ready for return to medical records.
• Sets up equipment and supplies needed for procedures and diagnostic tests as indicated.
• Anticipates the need for and completes all documentation necessary to ensure quality care.
• Accurately performs and maintains practice site quality control logs for CLIA certification.
• Assists the nurse practitioner in maintaining the test tracking log. The nurse practitioner will communication of test results by following the appropriate policy and procedure for test tracking.
• Performs immunizations and other injections as specified at the site.
• Aware of and correctly uses “triage protocols”.
• Able to perform mini-registration and scheduling of patients.
• Functions as a liaison between the nurse practitioner and other medical ancillary’s
• Communicate with pharmacies to order new/refill of medication.
• Communicates with other physicians or other ancillary medical staff to ensure continuity of care.
• Assists in setting up referrals for additional care.

Provides support to Clinical providers for the provision of direct patient care. (Accountability B continued...)

• Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives.

Maintenance of work environment, including stocking of supplies and promotion of safe and clean work area and exam rooms.

• Restock supplies in exam rooms daily.
• Notify responsible person when additional supplies need to be ordered.
• Processes soiled linen for pick-up and distributing clean linen and disposable supplies and drapes.
• Assists with disinfecting/sterilization of instruments and for assuring proper instrument rotation.
• Organizes patient educational material.

Handles patient confidential information to support quality of care, patient in-take and safety initiatives.

• Maintains confidentiality with regards to compliance with HIPAA guidelines and hospital and center requirements.
• Supports Quality Improvement by participating in the data collection and monitoring of chosen indicators.
• Retrieves medical records from the Medical Records department as well as the other locations as needed to expedite care.
• Files patient data in the medical records according to the hospital and department policy; assist with chart filing as needed.
• Pulls from computer system results of test and outside procedures.
• Assists with preparation of referral forms, clerical control, and follow-up with patients.
• Schedules patients, enters charges or messages in the computer system to facilitate efficient and timely response to patient needs.
• Reinforce patient and family teaching.
• Prepares patient medical record for their scheduled appointment.

Provide laboratory phlebotomy and processing services as per site control procedures to ensure optimal specimen integrity.

• Understands and determines the appropriate method of obtaining specimens.
• Obtains blood specimens using standard precautions by accurately performing heel sticks and fingersticks ensuring patient safety and satisfaction.
• Performs selected tests that assist with diagnosis and treatment (i.e., urine dip sticks, lead, and urine pregnancy).
• Appropriately labels each specimen and delivers the specimens to appropriate laboratory area within an established timeframe.
• Documents completion of lab orders/specimens on the patient chart.
• Documents lab results and test results appropriately according to department policy.
• Determines appropriate processing lab based on insurance and managed care guidelines.
• Batches all information with specimen for pick-up by processing lab if necessary.
• Print lab reports and distribute according to policy.
• Appropriately notifies clinical staff of patients experiencing untoward clinical symptoms.

Provide laboratory phlebotomy and processing services as per site control procedures to ensure optimal specimen integrity. (Accountability F continued...)

• Submits appropriate consents and forms required for appropriate billing.
• Promotes patient safety by reporting issues through established channels and participating as requested in safety initiatives.

Performs basic clerical support for the office which includes completion of patient forms and handling of patient and non-patient office work.

• Completes forms, surveys, and questionnaires.
• Faxing in accordance with HIPAA/ Confidentiality and departmental guidelines
• Support telephone answering functions for business purposes and communication with patients, follow-up on scheduling, appointment changes.
• Handles mail as assigned.
• Computer access duties as assigned.
• Maintain records to support office activities.
• Maintains medical record loose filing and re-filing of charts.
• Adheres to form standardization protocols.
• Files information into the patient’s medical record in the appropriate section only after obtaining any required signatures.
• Makes certain that the medical record and all relevant diagnostic reports are available.
• Perform all duties and responsibilities as the driver of the Ronald McDonald Van when needed.
• Environmental assignments (i.e., cleans refrigerators, countertops, as needed)
• Fire Safety Drill participation
• Inventory Controls
• Pick up of offsite supplies or equipment.
• Pull trash on weekends and routinely if it overflows before housekeeping service arrives.

Education/Experience Required:

• High School Diploma
• Graduate of accredited Med Asst Cert/Reg program
• Successful completion of Med Asst Cert/Reg certification exam
• 2-3 years’ experience in ambulatory/medical office

Knowledge, Skills & Abilities Required:

• Ability to use computer for printing results and access patient information.
• Clinically appropriate skills
• Ability to communicate clearly and effectively in a caring manner.
• Strong interpersonal and customer relations skills
• Med Asst Cert/Recertifications
• Current CPR certification Current CDL License or willing to be trained.

Physical Requirements and Working Conditions:

• Ability to travel to schools and facilities within the southland area.
• Ability to work within stressful conditions and difficult situations.
• Resilient and flexible in a changing environment
• May be exposed to hazardous materials and life-threatening diseases.
• Ability to cooperate and work with others.
• Ability to make sound and timely decisions.
• This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.