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Medical Assistant/Location Manager

Any Lab Test Now - Indianapolis

Fishers, IN

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JOB DETAILS
SKILLS
Billing, Blood Bank, Budgeting, Business Development, Cash Management, Certified Medical Assistant, Clinical Competency, Communication Skills, Community and Social Services, Computer Software, Current Procedural Terminology (CPT), Customer Experience, Customer Relations, Customer Support/Service, DNA, Financial Management, Franchise Management, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Inventory Management, Laboratory, Laboratory Systems, Laboratory Testing, Leadership, Maintain Compliance, Medical Assistance, OSHA, Operations, Operations Management, Phlebotomy, Reconciliation, Regulations, Resolve Customer Issues, Retail, Retail Operations, Revenue Growth, Safety/Work Safety, Sales, Specimen Collection, Standard Operating Procedures (SOP), Test Program
LOCATION
Fishers, IN
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Paid time off

Any Lab Test Now is a leading provider of direct-access lab testing services, allowing individuals to take control of their health by conveniently and affordably accessing a wide variety of lab tests without the need for a doctor's order. Our mission is to empower individuals to make informed health decisions and take charge of their well-being. Our walk-in retail franchise location is currently accepting applications for an energetic, customer-oriented leader to join our team!

Job Title: Location Manager / General Manager

Location: Fishers, IN
Employment Type: Full-Time
Reports To: Franchise Owner


Job Summary

The Location Manager is responsible for the overall daily operations of a retail laboratory storefront. This role requires a blend of clinical expertise, administrative leadership, and customer service excellence. You will ensure the facility operates efficiently while providing a high-quality experience for customers seeking clinical, DNA, and drug/alcohol testing.


Key Responsibilities
  • Operations Management: Oversee day-to-day activities, including opening/closing procedures, inventory management, and maintaining a clean, professional retail environment.
  • Staff Leadership: Train new Medical Assistants and Phlebotomists. Ensure all team members follow standard operating procedures (SOPs) and safety protocols.
  • Clinical Duties: Perform phlebotomy and specimen collection (blood, urine, hair, saliva) for a wide range of tests. Ensure proper labeling, processing, and shipping to reference laboratories.
  • Customer Service: Address customer inquiries, resolve complaints, and provide information about various testing options with confidentiality and discretion.
  • Sales & Business Development: Drive revenue growth by identifying local business partnership opportunities (e.g., employer drug testing programs) and promoting wellness services to the community.
  • Compliance: Maintain strict adherence to HIPAA, OSHA, and CLIA regulations to ensure patient privacy and workplace safety.
  • Financial Oversight: Manage daily cash reconciliation, billing for corporate accounts, and monitoring the location’s budget and performance goals.
Qualifications
  • Experience: At least 3 years of management experience, preferably in a healthcare or retail setting. A stable work history is required.
  • Clinical Skills: Proficiency in phlebotomy.
  • Certification: Certified Medical Assistant (CMA), Phlebotomy Technician (CPT), or similar clinical credential preferred.
  • Soft Skills: Strong leadership, excellent communication, and a "customer-first" mentality.
  • Technical Proficiency: Ability to learn and use specialized Laboratory Information Systems (LIS), standard office software, and computers.
Benefits
  • Competitive salary and performance-based bonuses.
  • Employee discounts on lab testing services.
  • Opportunity for professional growth within a national franchise network.
  • Matching 401K
  • PTO

This is an independently owned and operated franchise location. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Any Lab Test Now Corporate.

About the Company

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Any Lab Test Now - Indianapolis