Medical Assistant in Endo Clinic, Full Time

NMC is currently recruiting a MA in Northwestern Endo. The position is full-time (80 hours bi-weekly), generally M-F 7:30a-4:30p. Northwestern Medical Center’s mission is to provide exceptional health care to our community. Join our high reliability team! With “people” as one of our core values, valuing our employees is a top priority for Northwestern. We care about our employees, their families, and their overall health & well-being. We are proud to offer a generous benefits package, with recognized national carriers, designed to help our people stay healthy, balance work & life responsibilities, protect your assets & plan for a secure financial future.

Hiring Range:  $17.82 - $24.89 USD

Med Asst Float Med

JOB SUMMARY:

·         The Medical Assistant is scheduled to cover in respective surgical or medical clinics. The Medical Assistant assists the Physician or Provider with daily operations of the clinic. Provides direct patient care rooming patients, updating electronic health record, performing necessary ordered procedures, and visit preparation as indicated or requested. Assists in throughput of the clinic.

PRE-REQUISITES:

·         Education: High school diploma or equivalent required. MA certification required.

Experience: Prior medical experience required.

Other: Excellent computer, interpersonal and organizational skills required. Able to problem solve and suggest improvements to work processes. Must perform work with a high level of accuracy. Previous experience with electronic medical records preferred. Must be willing to cross train to the Patient Access Representative role and perform clerical duties as needed, as well as cross train and assist in other departments within Physician Services.

RELATIONSHIPS:

• Reports To:
• • Director of Business Operations
• Supervises:
• Other Contacts: 
• • Director and Manager of Clinical Operations, Physician office staff, hospital employees, volunteers, patients, families, other health care providers

SCOPE:

• Machinery or Equipment Used:
• • computer, basic office equipment, basic patient monitoring equipment, pt transport devices and aides,
• Physical Demands:
• • Use proper body mechanics then assisting a patient, lift 30 lbs., frequent walking and standing
• Working Conditions: 
• • Medical office setting with exam rooms, exposure to infectious diseases and contact with patients under a wide variety of circumstances.
• Required Protective Equipment:
• • PPE as patient condition and situation dictates

ESSENTIAL FUNCTIONS:

·         Performs EMR, PACS and chart management

o    • Organizes patient flow and confirms schedules, as appropriate
• Collects appropriate data and enters into EMR/PACS
• Sends and receives patient information, as appropriate

·         Communicates with patients, team members, and management in an accurate and timely manner evidenced.

• • • Talks with and listens to patients/team members
    • Reports pertinent, concise information
    • Complete timely clinical documentation/order entry
    • Protects confidentiality of patient/colleagues

·         Manages self and resources effectively.

• • • Acknowledges limits of experience and capability
    • Identifies learning needs and seeks resources
    • Utilizes equipment and supplies appropriately
    • Maintain clean, orderly environment of care
    • Ensures traffic control in “sensitive areas”
    • Seeks out and accepts feedback
    • Requests assistance appropriately

·         Applies critical thinking skills and considers alternatives.

• • • Organizes multitask workload
    • Prioritizes tasks/work
    • Collects/integrates data from multiple sources

·         Incorporates appropriate skills in all interactions and delivery of.

• • • Assists technologists in all Diagnostic Imaging modalities in the delivery of care
    • Perform duties as required to ensure compliance with ACO, PC MH or other regulatory or certification requirements
    • Assures all exam rooms are stocked and clean
    • Proper equipment use and management

·         Demonstrates the unit specific skills requisite for unit/patient population served.

• • • See unit specific competencies for additional skills required.
  •   Includes phlebotomy, specimen collection, and establishing IV access

·         Assist in the performance of cardiac stress testing.

• • • Collects appropriate and accurate information from the patient and enters into appropriate systems
    • Performs ECGs, as directed by RN staff
    • Acquires vital signs on patients, as directed by RN staff
    • Requests and explains test information, as appropriate, in a manner that the patient can understand

·         Efficiently and accurately performs clinical duties to ensure quality service in support of NMC's mission of providing exceptional care to the community.

• • • Prepares and assures rooms are ready for patient examinations
    • Ensure patient rooms and equipment are cleaned to maintain infection control standards
    • Obtains patient vital signs, as appropriate

JOB SUMMARY:

• The Medical Assistant supports all Diagnostic Imaging staff in the daily operations of the department. Duties include but are not limited to: patient care, patient transport, stocking and cleaning of exam rooms, assisting in the performance of stress testing, and EMR/PACS documentation. This position will be trained to start IV’s in some modalities and must successfully complete the NMC IV Course including ongoing competency in starting

PRE-REQUISITES:

·         Education:  High school diploma or equivalent required.  Certification as a Medical Assistant is preferred.

Experience:  One year of Medical Assistant experience preferred.  

• Certifications:  BLS required

RELATIONSHIPS:

• Reports To:
• • Diagnostic Imaging Manager
• Supervises:
• • n/a
• Other Contacts: 
• • Radiologist, Medical staff, patients, hospital employees, other healthcare facilities, private physician offices, public & volunteers.

SCOPE:

• Machinery or Equipment Used:
• • Computer, basic office equipment, basic patient monitoring equipment, patient transport devices and aides.
• Physical Demands:
• • Occasional: lifting up to 50 lbs., bending, squatting, stooping, climbing, standing, kneeling, crouching, overhead reaching(80”), downward pull and upward push of 50 lbs., carrying up to 30 lbs. Frequent: forward reaching(28”), sitting, pushing/pulling up to 20 lbs., lifting table extension up to 4lbs, carrying up to 30lbs., seeing/flexion of neck. Constant: walking, handling, fingering.
• Working Conditions: 
• • Exposure to electrical, mechanical and radiant energy hazards, possible exposure to blood borne pathogens.  Exposure to crisis situations and unpleasant elements of acute traumatic injuries, occasional stress due to work load and competing priorities. Occasional subject to irregular hours. Occasional stress/pressure due to Operating Room, Inpatient, or Emergency stat exams. Exposure to cleaning agents.
• Required Protective Equipment:
• • Plastic/lead aprons (full bib), gloves, gowns, goggles, masks, face shield as situation requires.

ESSENTIAL FUNCTIONS:

Performs  chart management

• • Organizes patient flow and confirms schedules

• • Collects appropriate data

• • Sends and recieves patient information

• 
   Communicates with patients, team members, and management in an accurate and timely manner evidenced by:

• • Talks with and listens to patients/team members

• • Reports pertinent, concise information

• • Complete timely clinical documentation/order entry

• • Protects confidentiality of patient/colleagues

• 
  Manages self and resources effectively

• • Acknowledges limits of experience and capability

• • Identifies learning needs and seeks resources

• • Utilizes equipment and supplies appropriately

• • Maintain clean, orderly environment of care

• • Ensures traffic control in “sensitive areas”

• • Seeks out and accepts feedback

• • Requests assistance appropriately

• • Cross trained to another NMG Clinic

•  
   Applies critical thinking skills and considers alternatives

• • Organizes multitask workload

• • Prioritizes tasks/work

• • Collects/integrates data from multiple sources

• 
  Incorporates appropriate skills in all interactions and delivery of care including

• • Perform and document pre-visit planning or appropriate pre-visit interview/process/evaluations to ensure accurate and timely information is obtained from patient and delivered to the health care provider

• • Perform duties as required to ensure compliance with ACO, PCMH or other regulatory or certification requirements

• • Equipment use and management

• • Select Point of Care testing

• • Assisting patients with ambulating

• • Providing information from provider to patient

• 
  Demonstrates the clinic specific skills requisite for unit/patient population served

• • See clinic specific competencies

• Perform administrative and certain clerical duties under the direction of a physician and/or advanced practice provider.

• • Collects appropriate and accurate information from the patient, provider and insurance agencies to efficiently register a patient for a procedure or test with minimal errors

• • Uses computer systems accurately to complete registration and order review or retrieval

• • Recognizes the information needs specific to insurance providers/billing software, etc. to resolve and prevent issues

• • Rquests and explain information in a manner that the patient can understand

·         Efficiently and accurately performs clinical duties to ensure quality service in support of NMC's mission of providing exceptional care to the community:

• • Prepares treatment rooms for patient examinations

• • Ensure patient rooms and instruments are cleaned before every patient visit to maintain infection control standards

• • Obtains patient vital signs, including temperature, blood pressure, weight and reports findings to Physician or Advanced Practice Provider