Delivers quality customer service to patients and customers; Uses a minimum of two patient identifiers throughout the patient care process; Monitors clinical areas to minimize patient wait time and to address any potential acute situation; Performs intake, including developmental/behavioral health screenings and vitals/ patient measurements, such as height, weight, blood pressure, temperature, head circumference, body length, pulse, and oxygen saturation; Prepares patient and exam room for exam, treatment, and/or procedures and serves as chaperone as needed; Assists with collection and processing of specimens, such as throat, wound, GC cultures and pap smears; Under the direction of a physician or advanced practice provider, administers medication orally, sublingually, topically, vaginally or rectally, or by intramuscular, subcutaneous and intradermal injection. Attends meetings and trainings as required; Reports incidents of domestic violence when appropriate, using child and dependent abuse; Maintains and adheres to HIPAA; Communicates with patients regarding disease prevention, health maintenance, community resources, and physician instructions; Provides education for health self-management; Administers first aid or performs cardiopulmonary resuscitation (CPR) in an emergency; Finalizes visit by providing information on orders, referrals, and schedules follow-up visit(s).