Medical Assistant II - Location: Charlestown

Brigham and Women's Hospital

Charlestown, MA

JOB DETAILS
SALARY
SKILLS
Advanced Practice Nurse (APN), Basic Life Support (BLS), Blood Bank, Blood Pressure, Calendar Management, Candidate Pipeline, Certified Medical Assistant, Clinical Assessment, Clinical Support, Communication Skills, Community and Social Services, Detail Oriented, Documentation, Establish Priorities, Health Plan, Healthcare Providers, Healthcare Software, High School Diploma, Interpersonal Skills, Inventory Management, Leadership, Medical Assistance, Medical Office, Medical Record System, Medical Terminology, Medical Treatment, Medications, Needs Assessment, Nonprofit, Nursing, Onboarding, Patient Care, Patient Education, Phlebotomy, Quality Assurance, Regulations, Safety/Work Safety, Sample/Specimen Processing, Specimen Collection, Specimens/Samples, Systems Analysis, Technical Research, Training/Teaching
LOCATION
Charlestown, MA
POSTED
2 days ago

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the direction of healthcare providers, the Medical Assistant supports both clinical and administrative operations to ensure a seamless patient experience and efficient practice workflow. This patient-facing role is responsible for rooming patients, obtaining and documenting vital signs and medical histories, coordinating patient flow, scheduling appointments, and assisting with patient education regarding treatments, medications, and care plans.

Additional responsibilities include collecting and preparing laboratory specimens, performing phlebotomy when qualified, administering immunizations (as permitted by certification and experience), maintaining vaccine inventory, and supporting departmental quality and safety initiatives. The role also serves as a resource to junior Medical Assistants by assisting with onboarding and day-to-day guidance while collaborating closely with physicians, advanced practice providers, nursing staff, and other departments to deliver exceptional patient care.

Qualifications

Education

High School Diploma or Equivalent required or Associate's Degree in Medical Assisting preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS Certification]

Certified Medical Assistant [National Certification] - Preferred

Experience

Direct MA experience or medical field work 1-2 years required

Knowledge, Skills and Abilities

  • Strong interpersonal and communication skills are essential for success in this position.
  • Ability to prioritize tasks in complex and busy environments.
  • Accuracy and attention to detail.
  • Comply with all local, state, and federal privacy and confidentiality rules and regulations.
  • Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
  • Comprehensive knowledge of medical terminology, procedures, and protocols.
  • Proficiency in electronic health record (EHR) systems and medical office software.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Managing one's own time and the time of others.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

73 High Street

Pay Range

$ - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

About the Company

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Brigham and Women's Hospital