Medical Assistant II

Assists in examination and treatment of patients under direction of physician.

Responsibilities

• Maintains patient flow during clinic hours and documents review of systems.
• Measures vital signs such as pulse rate, respirations, blood pressure, weight, and height.
• Updates past and current medical, social, and family history; reviews medications and updates medication list at each visit.
• Correctly records patient information in the electronic medical record (EMR).
• May assist in training of new employees.
• Prepares patient charts in EMR by scanning, abstracting, and reviewing necessary medical records.
• Accesses and navigates websites or calls outside facilities to obtain necessary information.
• May act as Super User for Electronic Medical Record.
• Refills medications and pre-authorizes medications, communicating with the patient, pharmacy, or insurance company as needed.
• Maintains recording of patient samples and other medications and disposes expired medications.
• Prepares treatment rooms for examination of patients; maintains clean, fully supplied exam rooms.
• Orders medical supplies as needed and completes patient assistance paperwork/requests.
• Obtains pertinent medical information from patients to facilitate medical decision making per specific office protocol procedures.
• Returns calls and responds to MyChart as needed.
• Works in-baskets, daily work flow logs, and work queues in EMR/Practice Management system.
• May coordinate/oversee work queues in office.
• Answers incoming calls, schedules appointments, checks-in and out patients, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.
• Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests as needed.
• Performs other clinical duties such as administering vaccinations, phlebotomy, and cast removal as assigned.
• Maintains a safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Understands and adheres to the legal responsibilities and requirements with the medical assistant role.
• Demonstrates comprehension and support of quality measures and patient experience.

Required Skills & Experience

• Excellent computer skills (Microsoft Outlook, Excel, EMR, and scheduling systems).
• Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone.
• Ability and willingness to travel to other physician offices as requested or needed.

Preferred Skills & Experience

• Two (2) to five (5) years of Medical Assistant or other relevant experience.
• Practice in different care settings (e.g., Primary care, Specialty, EMT, etc.).
• Complementary clinical skills such as phlebotomy, performing EKGs, stitches removal, splinting, etc.

Schedule Notes

• 8:00 AM - 4:30 PM, Monday to Friday
• In-person or video interviews required
• Required orientation at a designated location