Medical Assistant - Grant - Nurse Practicioner Residency

Schedule Monday - Friday 8am to 5pm. One Saturday per pay period

Salary: 17.57 - 24.16 Depending on experience

JOB PURPOSE The Medical Assistant serves in a medical support role as part of a team providing quality healthcare to El Rio patients. In this role the Medical Assistant provides direct patient care as well as provides clinical and non-clinical services within the scope of practice at El Rio Health at a clinic location assigned by management. This scope of practice for a Medical Assistant employed will adhere to the Policies and Procedures of El Rio Health. An employee in this position routinely works with general supervision and review and any work problems involving departures from standard policies interpretations or procedures are reviewed with the supervisor for resolution. The primary goal of the El Rio Health Medical Assistant is to support El Rios Mission of providing comprehensive quality health care that is affordable and accessible to all who may have healthcare needs by successfully performing the primary essential functions.

Essential Job Functions

• Completes all clinical and non-clinical assigned duties tasks responsibilities and assignments for a Medical Assistant within reasonable time frames while meeting established rates of performance for the position ensuring the highest standards of excellence and the lowest of error rates in your work performance.
• Prior to the patient seeing a provider the Medical Assistant will complete all the steps and actions that are defined in the Patient Intake Process documenting all the information patient responses to inquiries actions into the patients Electronic Health Record EHR
• Assists performs or completes procedures andor activities within the scope of practice appropriate for a Medical Assistant position while complying with all Nursing Policies and Procedures
• Anticipates identifies and responds to the needs of the patient based upon the patients reason for the visit including the coordination and availability of all outside medical records as well as laboratory and radiology results
• Completes all Provider Orders ensuring that the patient understands and verbalizes their understanding of the discharge instructions. Documents completed orders and actions taken by the Medical Assistant shall be entered into the patients Electronic Health Record EHR and submitted for processing within the defined period
• Completes all administrative and non-clerical activities which are received through El Rio Health IT systems andor the Patient Portal in support of clinical operations completing all required documentation on these activities
• Maintains proficient skill levels that meet defined performance expectations for a Medical Assistant as evidenced by successful completion of competency skills evaluations for this position on an annual basis
• Maintains a clean safe and hygienic work environment in compliance with all Policies and Procedures to include but not limited to work areas workstations examination rooms hand washing etc. as required for a Medical Assistant
• Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Accreditation standards for a Medical Assistant
• Maintains patient confidentiality by controlling the environment and information disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times
• Understands and complies with all organizational Code of Conduct standards Policies and Procedures Standing Orders and Service Excellence requirements at all times with all patients visitors and employees
• Ensures a work environment safe and free from hazards immediately address or inform management of safety issues or hazards adhere to Health and Safety Policies and Procedures participate in all safety programs which may include assignment to an emergency response team
• Demonstrates at all times a professional attitude and acceptable job performance for all clinical and non-clinical duties tasks responsibilities and assignments for this position at any clinic location or assignment that supports the operational needs of El Rio Health and as assigned by organizational leadership
• Evaluates problems situations or issues presented to the employee whether in a clinical or non- clinical environment for priority needs resolving the problem effectively and in a timely manner using critical-thinking and problem-solving skills appropriate to the position and authority for a Medical Assistant
• Ensures that all communication with a patient is completed in a proactive positive and effective manner that promotes the patients compliance with scheduled appointments andor treatments. Documents communication efforts with the patient in in the patients Electronic Health Record EHR in accordance with the Nursing Policies and Procedures
• Identifies and reports any safety hazard or potential hazard by directly notifying supervisory staff immediately and ensuring that El Rio facilities provide a safe and secure environment for all patients visitors and employees
• Adheres to Health and Safety Policies and Procedures participate in all safety programs which may include assignment to an emergency response team
• Adds labels rotates and stocks medications medical supplies and equipment in compliance with the Nursing Policies and Procedures maintaining proper and appropriate inventories for operational use

Minimum Education and Experience

• A High School Diploma or General Education Diploma G.E.D.
• If applicable equivalent combination of education and experience may be considered and must be directly related to the functions and responsibilities of the job

Required Licenses Certifications and Registrations

• A Medical Assistant Certificate from an approved and accredited educational institution
• Current certification in Basic Life Support BLS for health care providers
• Level I fingerprint clearance card current valid and in good standing or have applied for it within seven working days after beginning employment
• Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours the employee is required to possess a valid drivers license and must comply with Arizona vehicle insurance requirements

Preferred Education Experience Skills Abilities

• One year of experience as a medical assistant in an ambulatory health care setting
• Bilingual EnglishSpanish with the ability to speak read and write in both languages
• Reasonable accommodations may be made to enable individuals with disabilities known limitations related to pregnancy childbirth or related medical conditions and for sincerely held religious beliefs observances and practices to perform the essential functions of the job

El Rio Health does not discriminate based on race color religion sex including pregnancy and sexual orientation parental status national origin age disability genetic information including family medical history political affiliation military service or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

El Rio Health requires all AZ employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. New hires and transfers must submit their fingerprint clearance card or fingerprint receipt before their hire date or transfer date. Level One 1 Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date.

All employees are strongly recommended to obtain and maintain vaccination status i.e. as recommended by CDC andor other public health agencies to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. Policy Adm-016 & Adm-045.

All employees are required to undergo drug testing prior to employment and will be subject to post-accident reasonable suspicion return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.

El Rio Health is a non-profit 501c3 Federally Qualified Health Center FQHC and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.