Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.
Location: 12700 Southfork Road, Suite 275, St. Louis, MO 63128
Schedule: Full-Time | Monday–Friday | 40 hours/week
✅ No weekends or holidays
Key Responsibilities
• MA greets and rooms patients, obtains vital signs.
• Applicable only in Primary Care: Complete Advanced Standard Rooming
• Collect and update medical history to include medication history.
• Prepare patients for examination and assist providers during exams and procedures.
• Performs basic diagnostic tests (e.g., urine dipstick, glucose, EKGs), as deemed competent.
• Documents care accurately and timely.
• Reinforces patient education once provided by the provider or nurse.
• Maintains exam room cleanliness and ensures adequate supplies are available.
• Assists with scheduling diagnostic tests, specialist referrals, and follow-up appointments.
• Performs front office tasks such as answering phones, patient check-in/check-out, and managing faxes and scanned documents.
• Participates in quality improvement initiatives and staff meetings.
• Follows all infection prevention, patient safety, and regulatory procedures/policies.
• Other duties as assigned within the scope of the Medical Assistant role, based on office type (HOD or clinic), and in accordance with applicable policies and state regulations (i.e., vaccinations).
Qualifications
Education: High school diploma or equivalent
Education Preferred: Graduate from an accredited Medical Assistant program
Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic
New hire must attend MA Clinic Academy training
What We’re Looking For
Medical Assistant or related healthcare experience preferred
Strong communication and teamwork skills
Positive attitude with a passion for helping others
Ability to multitask and stay organized in a busy clinical setting
Comfort working in electronic health records (EHR) systems
What to Expect
Hands-on role in a busy outpatient clinic with frequent patient interaction
Collaborative, team-focused work environment
Active role requiring standing, walking, and assisting with patient care
Safe clinical setting with proper PPE and protocols in place
Join a team where your work truly matters—apply today and start making a difference with Mercy.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.