Behavioral Health, CPR Certification, Certified Medical Assistant, Clinical Support, Communication Skills, Computer Skills, Cross-Functional, Decision Support, Documentation, Healthcare, Healthcare Quality, High School Diploma, Insurance, Interpersonal Skills, Medical Assistance, Medical Office Administration, Medical Records, Nursing, Operational Support, Patient Care, Quality of Care, Team Player, Time Management
Medical Assistant Float
Job Type: Full-time | Non-Exempt
Job Schedule: Monday - Friday
Location: Muskegon, MI
Hackley Community Care (HCC) is a Federally Qualified Health Center dedicated to providing high-quality, integrated medical, dental, and behavioral health services to the communities we serve. We are committed to compassionate, patient-centered care and fostering a collaborative, team-oriented work environment.
Why Hackley Community Care?
- A Rewarding and Desirable Practice: You''ll be part of a team that delivers top-quality, patient-centered care in a supportive environment.
- Competitive Pay & Comprehensive Benefits: We offer an attractive compensation package, including paid time off, paid holidays, and quarterly bonuses.
- Employee Perks: Retirement plan, vendor discounts, and an exceptional benefits package.
- Collaborative Work Culture: Work alongside passionate professionals who value teamwork and support each other in delivering the best care possible.
What You''ll Be Doing:
- Assist providers and nursing staff with patient preparation and care coordination
- Gather and document patient information to support clinical decision-making
- Float to provide Medical Assistant coverage as needed for expected and unexpected absences
- Maintain clinical work areas, equipment, and supplies
- Support efficient patient flow and clinic operations
- Ensure accurate and timely documentation in compliance with HCC policies and procedures
- Demonstrate professionalism and compassion in all patient and staff interactions
- Perform other duties as assigned in support of clinic operations
Job Qualifications:
- High school diploma or equivalent required
- Graduate of an accredited Medical Assistant program required
- Current Medical Assistant Certification preferred
- Current CPR certification preferred - training available
Special Skills and Abilities:
- Basic clinical knowledge and skill level appropriate to education and training
- Ability to seek, accept, and utilize supervision appropriately
- Strong interpersonal and communication skills
- Ability to document accurately and appropriately
- Basic knowledge of age-specific patient care considerations
- Basic computer skills
- Working knowledge of insurance types
- Ability to work collaboratively as part of a multidisciplinary healthcare team
- Flexibility and reliability to support float coverage needs
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HACKLEY COMMUNITY CARE CENTER INC