Medical Assistant/Data Entry Coordinator

MEDICAL ASSISTANT /DATA ENTRY COORDINATOR

Medical Appointment Companion

We're looking for a compassionate professional to support our clients throughout their medical visits. This position combines advocacy, companionship, and administrative responsibilities.

Key Responsibilities:

• Accompany clients to medical appointments
• Act as an advocate during healthcare consultations
• Coordinate various transportation options (medical transport services, L-Van, or rideshare)
• Document appointment details and outcomes in our system
• Provide follow-up care based on appointment results

The right person will ensure our clients receive attentive support before, during, and after their medical visits. You'll manage everything from transportation logistics to post-appointment care, while maintaining detailed records of each visit.

Our clients depend on this vital service to access healthcare safely and effectively. Your role makes a real difference in their lives by providing the support they need to manage their health successfully.

DUTIES AND RESPONSIBILITIES:

• MEDICAL COORDINATOR (CNA) is responsible for working with Administrative Staff, DDP, and DDC transporting Individuals to medical appointments, collecting and inputting data for Individuals pertaining to medical appointments
• Responsible for assisting Administrative Staff, DDP, and DDC in the intake of all new Individuals. Responsible for assisting Administrative Staff, DDP, and DDC in making sure all paperwork pertaining to new Individuals is received and completed. Responsible for placing all information in Individuals' books and uploaded data into appropriate software.
• Performs periodic audits of Individuals' records in office and Individuals' homes, committee reports, and in-service manuals to assure conformance with state and federal regulations.
• Reviews Individuals case records for accuracy, current notes, medical records, ISP, DMA 06, DMA 80, supervisory conferences, and supervisory visits. Places all appropriate documents in Individuals books office and home. Uploads appropriate documents in current Software based on MAA/DEC daily assignments and completion of ISPs and etc. Checks for missing medication, recaps, and notes daily. Notifies Human Resource and DDP of the missing medication notes and recaps, notifying Direct Support Professionals of missing work through appropriate software.
• Responsible for assisting DDP in making monthly reports/calls to Individuals Parents notifying them of visits/appointments that have taken place and addressing or asking if there are any concerns they may have. This call should be done at the end of each month.
• Assist Human Resource and DDP in arranging staff education/training on new findings.
• Encouraging and assisting personnel to continue self-improvement through formal education, educational meetings, and active participation in professional and related organizations.
• Assists with the planning, and coordinating continuing education programs.
• Assists DDP in assuring quality care is delivered as prescribed by the attending physician, code of nursing ethics, and the agency's policies and procedures.
• Making Sure DSPs know Health Care Plan and have been trained on Health Care Plans
• Making Sure DSP's know HRST-RT for all Individuals
• Making Sure DSPs know how to take Vitals.
• Responsible for making sure Individuals get to and from their scheduled Dr. appointments. Doing Telehealth Visits when necessary. Schedules the visits/takes care of transportation with proper companies. Work closely with Administrative Staff, DDP, and DDC making sure appropriate paperwork is received and given to DDC based on medical visits past, present, and new. Files paperwork from visits to inappropriate places. Properly documents all visits from Medical Facility in RTasks making sure any new Diagnoses along with codes are reported to DDC entered in the proper place after visit.
• Responsible for inputting data into HRST. Must be trained to input data in the HRST system. Keeps up with medication changes and inputs the data in HRST as needed daily/monthly.
• Fills in where needed at Individual's homes/Office when not completing Medical Appointments.
• Answering phone calls providing pertinent information as needed.

Essential Functions of the Job:

• Performs all services required of a CNA including providing nursing and nursing-related services to individuals with cognitive impairments.
• Under the direction of a licensed nurse, administers and records select oral, nasal, transdermal, and rectal, inhalant, and ophthalmic scheduled medications to Individuals if needed.
• Measure and record blood pressure, radial pulse, and blood glucose readings by way of a finger stick.
• Initial and ongoing data collection on all patients/residents under the direction of the Registered Nurse/Licensed Practical Nurse.
• Implements a plan of care based on patient/resident physical, psychosocial, cultural, ethnic, and religious/spiritual needs.
• Provides direct patient/resident care and reports condition and changes to RN or LPN.
• Demonstrates knowledge of, and respect for the rights, dignity, and individuality of each resident in all interactions.
• Actively maintains the confidentiality of resident and facility information.
• Demonstrates respect for co-workers and responds to the needs of residents by complying with facility policies on attendance and punctuality. Arrives and begins work on time.
• Has working knowledge and ability to comply with facility policies and procedures for workplace safety including infection control procedures, application of universal precautions for bloodborne pathogens, use of personal protective equipment, and handling of hazardous materials.
• Demonstrates time management and prioritization of tasks.
• Documents results of patient/resident care within established policies, procedures, and scope of practice.
• Keeper of records, Individuals Books at homes, Individuals Office Records, Black Books
• Able to float between office and Individuals home for services when needed.

Must be at least a CNA

Must be able to Type

Must be familiar with Word

Must be able to fax

Must be an excellent communicator

Must be able to multi-task

Must be able to manage time/work independently