Medical Assistant - Comprehensive Care

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work closely with the tg for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.
• Collaborate with other 
• improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
• Act as a patient advocate to ensure highest quality of care for our patients.
• Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests. 
• Responsible for vaccine administration as directed.
• Interview patients regarding medical concerns and obtain medical history.
• Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR. 
• Responsible for blood draws and specimen processing often in the patient’s home.
• Assist in performing routine medical procedures as requested.
• Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed. 
• Communicate test results to patients as directed.
• Assist in patient education with related educational tools, periodicals, flyers, and handouts. 
• Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.). 
• Respond to patient phone calls, as appropriate.
• Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
• Attend meetings and participate in classroom activities as needed.
• All other duties as assigned.

   QUALIFICATIONS:

  Required: High School diploma or equivalent

  Required: Graduate of a Medical Assistant program

  Required: Active Ohio Driver’s License

  Preferred: MA certification

  Preferred: 

• Strong Phlebotomy or customer service skills

  Knowledge, Skills & Abilities

  • Self-disciplined, energetic, passionate, and innovative
  • Must demonstrate a proficient driving record and up to date auto insurance as travel to visit patients is necessary
  • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
  • Proficient phlebotomy skills, both venipuncture and fingerstick
  • Ability to maintain confidentiality at all times
  • Ability to react calmly and effectively in emergency situations
  • Ability to interpret, adapt, and apply guidelines and procedures 
  • Ability to communicate clearly and document efficiently in EHR
  • Knowledge in vaccine administration, storage, handling and documentation
  • Knowledge and understanding of medical terminology
  • Knowledge of patient care and examination procedures
  • Knowledge of using medical equipment and instruments to administer patient care 
  • Knowledge of common safety hazards and precautions to establish a safe work environment 
  • Skill in assisting in a variety of treatments and medications, as directed 
  • Skill in taking vital signs 
  • Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
  • Customer service skills; social perceptiveness and service oriented
  • Excellent time management skills and ability to multi-task and prioritize work