Medical Assistant - Cancer Infusion

The anticipated duration of this assignment is 3 months (w/ potential for extension). This role requires floating between our Burlingame and San Mateo locations.

Under the supervision of the Administrative Nurse Manager and Medical Assistant Supervisor, the Hospital Assistant III supports patient care in Cancer Center ambulatory group practices, including multiple campuses and satellite offices. This role assists nursing staff and providers with clinical procedures, patient care, and laboratory support, ensuring high-quality service and adherence to UCSF Health standards.

Key Responsibilities:

• Obtain and document vital signs, height, weight, pain scores, and patient history.
• Assist with medication reconciliation and maintain accurate records in the electronic health record (APEX).
• Prepare patients and support providers during exams and procedures, including specialized cancer-related procedures.
• Collect specimens, perform point-of-care testing, EKGs, and simple lab procedures while following UCSF policies.
• Act as a chaperone when needed and provide translation support in coordination with interpreting services.
• Ensure compliance with infection control, safety, and Joint Commission standards.
• Collaborate with the care team to coordinate patient flow and resolve patient concerns.
• Maintain professional and courteous communication with patients, providers, and staff.
• Assist with referrals, scheduling diagnostic tests, and obtaining authorizations for medications and procedures.
• Support patient communications, including refill encounters, test results, and provider messages.
• Maintain clean, well-stocked exam and procedure rooms.
• Monitor and order supplies; ensure medical equipment is maintained.
• Participate in quality improvement and customer service initiatives.
• Ensure compliance with UCSF Living PRIDE standards of professionalism, respect, integrity, diversity, and excellence.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications:

• Minimum of 6 months - 1 year of experience as a Medical Assistant.
• Current American Heart Association CPR certification.
• Strong communication skills (verbal and written).
• Ability to meet physical requirements of the role.
• Flexibility to work at all UCSF Health locations.

Preferred Qualifications:

• Experience with insurance verification, patient financial services, or medical record abstraction.
• Degree from an accredited medical assisting program.
• Bilingual or multilingual skills (Spanish, Cantonese, Russian preferred).
• California Phlebotomy Certification (CPT1).

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