Medical Assistant - Behavioral Health

Job Description - Medical Assistant - Behavioral Health (26157548)

Job Description

Primary Location

: Connecticut-New Britain-73 Cedar St NB - HOCC (10148)

Job

: Behavioral Health / Psychiatry

Organization

: New Britain General

Job Posting

: May 28, 2026

Medical Assistant - Behavioral Health - (26157548)

Description

Work where every moment matters.

Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut''s most comprehensive healthcare network.

The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.

Job Summary

Provides basic clinical and clerical support in the delivery of patient care within the Medical Assistant scope of education. The Medical Assistant experiences continued training of all aspects of the Medical Assistant role.

Job Responsibilities

• Provides direct patient care under direction of provider, including but not limited to: vitals, allergy & medication reconciliation, screenings, patient history, health maintenance, advance directives, virtual health, and language iTi.

• Provides indirect patient care related to the Medical Assistant scope of education, including but not limited to: scheduling, work queues/worklists, check in/check out, referrals, in-basket, scanning, chart prep, non-clinical patient result callbacks, prior authorizations, transportation facilitation.

• Conducts point of care testing including quality control & documentation including but not limited to: EKG, A1C, urinalysis, hemoglobin, urine tox, INR, and HcG.

• Performs administrative duties and covers front desk based on business needs.

• Floats to other offices based on business needs.

• Performs other related duties as required.

Qualifications

• Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below
• In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered
• Relevant experience or MA externship in a busy medical office is preferred
• EPIC EMR experience is preferred
• Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date
• Must be able to read and understand oral and written instructions, and effectively communicate information in English

As a Hartford HealthCare entity, The Hospital of Central Connecticut provides eligible employees with an extensive benefits package consisting of:

• Medical and dental benefits
• 401(k) plan with employer match
• Generous paid time off with accrual starting on the date of hire, including seven paid holidays
• Additional voluntary benefits as well as employee discount programs

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Work Locations

:

73 Cedar St NB - HOCC (10148)

73 Cedar Street

New Britain 06052

Standard Hours Per Week: 40

Full-time (40 hours)

Shift Details: Monday-Friday, no weekends or HHC observed legal holidays. Flexible evening hours required.