Wage Range that the Company Expects to Pay:
**Summary:**
The Medical Assistant (MA) plays a vital role in delivering high-quality care to patients at Community Health Centers of the Central Coast (CHCCC) under the supervision of the Health Center Manager and Clinic Services Supervisor. The MA performs non-professional clinical duties, operates medical equipment, assists with patient care, and supports the team with clerical duties to ensure efficient workflow and operations.
**Responsibilities:**
- Actively participates in assigned Patient Care Team duties and activities.
- Provides quality customer service following AIDET Standards.
- Administers medications as per Provider’s orders, consulting with the Provider/RN if unfamiliar with a medication.
- Performs intake of vitals and determines the need for immunizations, lead screening, and other health maintenance recommendations.
- Conducts CLIA Waived laboratory tests following manufacturer instructions.
- Assists with referral and tracking for routine visits, ancillary services, and external providers.
- Greets patients, escorts them to examination rooms, and minimizes wait times.
- Provides comfort and encouragement to anxious patients.
- Maintains clean and safe patient areas, following safety procedures.
- Ensures proper documentation in electronic medical records.
- Acts as an interpreter between patients and providers as needed.
- Cleans and disinfects instruments following guidelines.
- Answers telephones, completes tasks, and assists patients with needs.
- Attends meetings and trainings as required.
- Demonstrates adherence to safety policies, infection control, and care appropriate for different age groups.
- Displays cultural sensitivity and maintains confidentiality.
- Promotes health care integration and the Patient Centered Medical Home principles.
**Qualifications:**
- High school diploma or GED required.
- Graduation from an accredited Medical Assisting school or CMA/RMA certification through a California Medical Board-approved organization.
- Minimum one year of recent medical assisting experience preferred.
- EKG, vital signs, venipuncture, and injections experience preferred.
- Bilingual in English and another language is desirable.
**Skills:**
- Strong customer service and communication skills.
- Proficiency in Microsoft Office and Electronic Health Records (EHR) systems.
- Strong mathematical and reasoning abilities.
- Ability to work effectively in a fast-paced environment.
- Capacity to handle a high volume of patients and adapt to changes effectively.
**Certificates and Licenses:**
- Certification/registration (CMA/RMA) through a California Medical Board-approved organization required.
- Valid California Driver's License (Class C) and CPR (BLS-C) certification required.
- Must pass criminal background check and drug screen upon hire.
- Compliance with health screening and vaccination requirements.
**Physical Demands:**
- Ability to lift and move up to 25 pounds.
- Good eyesight and manual dexterity required.
- Comfortable with standing, walking, and using proper body mechanics during patient care.
- Specific vision abilities are necessary.
**Work Environment:**
- Fast-paced environment with moderate noise levels.
- Flexibility in work schedule, including evenings/weekends and travel as needed.
Note: The descriptions provided are not exhaustive and represent the general nature of the position.