Job Summary:
Perform administrative as well as clinical tasks in the Cardiopulmonary, Pharmacy, Optical Shop and Occ Med departments.
Essential Functions and Responsibilities:
Performs pre/post pulmonary function studies, standard electrocardiograms, oximetry testing, ambulatory blood pressure monitoring, aerosolized bronchodilator therapy and places 24/48 hour Holter monitors
Performs Stress ECGs, treadmill and chemical; monitors cardiac status during stress echocardiograms, both treadmill and chemical
Enters patient data and prescription information into computer system; verifying patient information on new Rxs
Operates cash registers and performs transactions, ensuring patients receive accurate receipts
Answer all incoming phone calls
Greets and assists customers in the lobby and drive-through of the pharmacy
Package unit dose medications for nursing homes and prepare mail out prescriptions including Rx delivery orders
Proper fitting of eyewear. Frame selection, discussing patients options with Doctors RX preferences, and multifocal, tints, and other optical necessities
Coordinates with vendors, frame and lab representatives, viewing their product, discussing the latest technology and fashion
Checking in daily deliveries from lab
Dust showroom, clean and arrange product attractively, setting new displays, work dispensing tables, clean and organize
Performs urine drug screens, biometric screenings, and supports onsite wellness clinics
Performs related work as required
Additional Responsibilities (May or may not be required depending on clinic workflows/staffing):
Remain current in knowledge required to perform assigned duties
Maintain a friendly, competent environment for patient testing
Maintain a cooperative, helpful working environment within the department, as well as during interactions with other departments
Make certain all waiting customers have been helped with prescriptions or assisted with questions on other product selection
Periodically inspect customer waiting area to keep it neat and orderly
Respect the privacy of and keep confidential all patient information
Maintain professional relationship with customers and other employees
Observe all Clinic policies and guidelines
Qualifications
Experience: Six months to two years of similar or related experience required. (Nursing, Pharmacy or EMS experience preferred.)
Education: High School Education or equivalent required. CNA, CMA or completion of a Medical Assistant program is preferred
Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussions. Work may involve motivating or influencing others.
Work Environment Exposure to communicable diseases
Physical Requirements
Requires full range of body motion in handling patients
Requires standing and walking for extensive periods of time
Manual and finger dexterity and eye-hand coordination required.
Frequently requires lifting items weighing 35 lbs. or more; sometimes required to help move patients from wheel chairs to tables and back to chairs.
Other Skills
Ability to deal with the public efficiently, courteously, politely, and effectively required
Basic computer skills which enable the entry and retrieval of data including the use of Microsoft Word and Outlook required. Experience with EMR systems preferred.
Must demonstrate consistent professional conduct
Must possess excellent verbal and written communication as well as excellent interpersonal skills with patients, staff, and other health care professionals
Acknowledgement:
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Hutchinson Clinic.