Anatomy, Call Volume, Clinical Medicine, Compensation and Benefits, Customer Support/Service, Detail Oriented, Diagnostic Radiology, Electronic Medical Records, Healthcare, Medical Assistance, Medical Terminology, Orthopedics, Pathology, Patient Care, Pharmacology, Physiology, Schedule Development, Standards of Care, Team Player, Telephone Skills
LOCATION
Dayton, OH
POSTED
30+ days ago
Orthopedic Associates (OA) is seeking skilled and compassionate Medical Appointment Schedulers to join our growing team, at our Centerville administrative office.
At OA, we do more than deliver expert orthopedic care-we take pride in building a workplace culture rooted in professionalism, positivity, and respect. Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience.
We are looking for individuals who are:
Committed to excellence in patient care
Kind and respectful in every interaction-with patients, families, and colleagues
Professional and dependable, showing pride in their work and supporting a collaborative, uplifting environment
Positive and adaptable, contributing to a workplace where people enjoy coming to work each day
What You'll Do:
Providing excellent customer service and communication to patients, families and staff
Manage high call volume while maintaining attention to detail and productivity
Scheduling patients to their availability and provider preference
Respond to referrals, urgent situations per protocol
Make decisions independently
What We Offer:
A supportive, team-oriented culture where your contributions are valued
Opportunities to grow your skills and advance your career
Competitive compensation and comprehensive benefits
Up to 3 weeks paid time off during first year.
7 paid holidays
Medical, Dental and Vision benefits
401k/Profit Sharing
A workplace that celebrates mutual respect, compassion, and integrity
Required Experience:
Health care industry experience as a Medical Assistant or equivalent
Electronic Medical Record (EMR) experience
Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility.